Veeva Systems, Inc. logoVeeva Systems, Inc. logo

Product Manager - Vault CRM Suite

Veeva Systems, Inc.Massachusetts - Boston
Remote Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience as a Product Manager or similar role in a SaaS environment. Strong understanding of CRM systems, particularly in the life sciences domain. Exceptional analytical, problem-solving, and organizational skills. Ability to work collaboratively in a fast-paced, team-oriented environment. Excellent communication skills, both verbal and written. Familiarity with AI technologies and their application in customer engagement is a plus.

About the job

Veeva Systems is a pioneering organization dedicated to advancing the life sciences industry through innovative cloud solutions, facilitating the expedited delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2 billion in revenue in our last fiscal year, with significant growth potential on the horizon.

Our core values at Veeva are centered around integrity, customer success, employee well-being, and agility. We made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the needs of our customers, employees, society, and investors.

As a Work Anywhere company, we prioritize your ability to work in an environment that suits you best, whether that be from home or in the office.

Join us on our journey to transform the life sciences sector, as we strive to make a positive impact on our customers, employees, and communities.

The Role

As a Product Manager for Vault CRM, you will play a pivotal role in driving the innovation of our market-leading product, which holds a commanding 80% market share and is specifically designed for life sciences. Your efforts will enhance how pharmaceutical, biotech, and medtech companies connect with healthcare professionals worldwide through AI-driven customer engagement.

Vault CRM provides:
1. An integrated suite that combines CRM with campaign management, contact centers, sales planning, event management, and more, fostering cohesive workflows for our customers.
2. Next-generation AI agents that facilitate intelligent, context-aware interactions across commercial and medical teams.
3. Global compliance capabilities, featuring region-specific functionalities and numerous built-in compliance elements to serve highly regulated markets effectively.
4. Seamless productivity through comprehensive offline support on Windows, Mac, and iOS, ensuring uninterrupted access and usability.
5. Comprehensive functionalities tailored for the life sciences sector, enhanced by advanced data lakehouse technology and modern cloud infrastructure, all built on the Veeva Vault Platform.
6. Integration with leading technology platforms, including Microsoft 365, Concur, Workday, Zoom, and others.

About Veeva Systems, Inc.

Veeva Systems is a groundbreaking company within the life sciences sector, committed to leveraging cloud technology to enhance patient outcomes. Our mission drives us to innovate continuously, ensuring the swift delivery of therapies and strengthening our partnerships with customers across the globe.

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