Project Manager & Data Specialist - Customer Support

WiseTallinn

On-site Full-time

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Experience Level

Experience

Qualifications

To succeed in this role, you should possess:Proven experience in project management, preferably in customer support. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced environment. Familiarity with project management tools and software.

About the job

Key responsibilities

Lead and coordinate projects across the Customer Support function
Analyze data to uncover trends and highlight opportunities for improvement
Collaborate with team members to refine workflows and deliver better results for customers

Requirements

Proven experience in project management
Skilled in data analysis
Motivated to enhance customer support processes

About Wise

Wise is a global leader in financial technology, dedicated to making international payments easy, affordable, and transparent. With a commitment to customer satisfaction, we are constantly innovating to improve our services and provide the best experience for our users.

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