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Proximity & VIP Support Technician (H/F)

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in IT support, preferably in a VIP or high-profile context. Strong technical knowledge across various systems and networks. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Problem-solving skills and a proactive attitude.

About the job

everience seeks a Proximity & VIP Support Technician based in Paris. This position centers on providing technical support to VIP clients, aiming for a seamless and dependable experience with company services. Strong troubleshooting abilities and a focus on high service standards are essential.

Main responsibilities

  • Respond to technical issues from VIP clients, both remotely and on-site
  • Diagnose and resolve hardware and software problems quickly and effectively
  • Deliver attentive, professional support to maintain client satisfaction
  • Collaborate with colleagues to uphold service quality

Team culture

The team at everience values creativity and collaboration. Members work together to address challenges and support each other in a lively environment.

About everience

everience is a forward-thinking technology company dedicated to providing exceptional service and innovative solutions. With a strong focus on customer satisfaction and a collaborative work culture, we are committed to fostering talent and driving success.

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