About the job
The Quality Management System (QMS) Administrative Assistant plays a vital role in supporting the administration and functionality of QMS software and LIMS systems. This position involves a variety of tasks aimed at ensuring the smooth operation of quality management processes.
- Uphold compliance with the SGS Code of Integrity and Professional Conduct at all times.
- Provide administrative support for the QMS software and LIMS systems, including:
- Managing and updating the employee database within the QMS system.
- Maintaining training records relevant to employee roles and job titles in the QMS.
- Assisting with user account setups, managing permissions, and troubleshooting basic system issues.
- Supporting the document management process by monitoring timelines, tracking document statuses, and following up on notifications.
- Generating reports related to CAPA, customer feedback, audit actions, and training records.
- Extracting applicable reports from LIMS for KPI governance.
- Assisting in the scheduling of audits and critical equipment calibrations.
- Collecting data for management review reports and task follow-ups.
- Facilitating data collection for method validation.
- Maintaining a database of critical suppliers and service providers.
- Providing administrative support to the Quality team on various ad hoc projects as needed.
- Ensure that the work area in the GBS is clean and well-presented at all times.
- Stay informed about SGS quality assurance procedures.
- Adhere to all SGS QHSE and HR policies and procedures.
