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RCM Accounts Receivable Analyst

TendNashville, TN
Hybrid Full-time $20/hr - $22/hr

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Experience Level

Experience

Qualifications

Key Responsibilities: Proactively follow up on outstanding insurance balances using payer portals, phone outreach, and claim status inquiries. Diagnose and rectify claim denials, underpayments, or posting errors. Reconcile account discrepancies while ensuring the accurate application of insurance and member payments. Document all actions and communications in the practice management system for compliance and auditing purposes. Review member ledgers to ensure accuracy and completeness. Collaborate with studio teams and other RCM functions to resolve claim-related issues and identify recurring trends. Conduct root cause analysis on persistent denials or aged claims and propose process enhancements. Support the implementation of workflow updates that improve efficiency and accuracy. Assist with audits, reporting, and special projects as required.

About the job

Tend aims to create a more human-centered dental experience. The Revenue Cycle Management team plays a key role in making sure members receive clear and accurate financial care. As an RCM Accounts Receivable Analyst, strong attention to detail and a focus on accuracy are essential in this work.

Key responsibilities

  • Resolve unpaid insurance balances to support timely collections
  • Analyze financial discrepancies and address issues as they arise
  • Maintain accurate records of accounts receivable
  • Work with others to improve RCM processes and prevent revenue loss

Location and schedule

This hybrid role is based in Nashville, TN. On-site work is required a few days each month.

About Tend

Tend is committed to transforming the dental care landscape with an experience that prioritizes humanity. Our mission is to foster a supportive environment where both our members and team members thrive. With a focus on accuracy and collaboration, our RCM team is integral to achieving our vision of exceptional care.

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