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Real Estate Relationship Manager

vbtgroepDen Haag, Zuid-Holland, Nederland
On-site Full-time

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Experience Level

Experience

Qualifications

Who Are You?As a Real Estate Relationship Manager, you are confident and take accountability for your role within the client team. You are proactive, curious, and driven to further your development. What you don’t know yet is viewed as an opportunity to learn and master. You effectively balance relationship-building with achieving results. Your strong communication skills allow you to connect with a diverse range of stakeholders.

About the job

Real Estate Relationship Manager | Client Management | Den Haag | 32 - 40 hours per week

We are seeking a dynamic Real Estate Relationship Manager for an international property investor with a substantial residential portfolio in Den Haag. At vbtgroep, we handle rental management and portfolio oversight for our client, and you will be the primary point of contact representing us. Your role involves ensuring service quality, monitoring KPIs, and facilitating optimal collaboration between the client and our team.

Are you ready to take the next step in your real estate career and become our new Real Estate Relationship Manager?

What Will You Do?

As a Relationship Manager (internally known as Account Manager), you will serve as the vital link between the client and our organization. You will focus on both content and relationships, identify improvement opportunities, and ensure commitments are met. You will collaboratively explore enhancements to rental processes, service quality, and commercial opportunities, always prioritizing the client’s needs.

Your daily responsibilities will include:

  • Engaging with clients: Maintain close communication with the client, both online and offline;
  • Driving service and quality: Contribute to a client-focused culture and ensure commitments are fulfilled;
  • Commercial and financial insight: Optimize portfolio returns and minimize vacancies;
  • Overseeing execution: Ensure proper, complete, and timely execution of procedures and processes;
  • Advising on rentals: Collaborate on rental pricing and implement annual rent increases;
  • Preparing reports: Monitor the budget, track KPIs, and adjust as necessary;
  • Innovating and improving: Actively contribute ideas to enhance our service delivery.

The level of autonomy you receive will depend on your experience. If you have extensive experience, you will take charge immediately. If you aspire to grow into this role, we will provide guidance and professional development.

About vbtgroep

vbtgroep is a leading international real estate investment firm specializing in comprehensive property management and rental solutions. With a commitment to excellence and client satisfaction, we manage a significant residential portfolio in the vibrant city of Den Haag.

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