About the job
If you believe your skills, experience, and ambitions align well with this role, we encourage you to apply. This position is available in our offices located in Boston, MA, New York, NY, Baltimore, MD, Arlington, VA, or Charlotte, NC.
ABOUT THE ROLE
The ideal candidate will provide strategic regional administrative leadership, support, and oversight of office administrative staff. You will collaborate with regional and office leadership to establish foundational expectations for office staff and develop effective processes to achieve these aims. You will report directly to the Regional Practice Director. Given the nature of this position, it will primarily be performed on-site in one of the regional offices and will necessitate travel between offices. Availability to work in the office Monday – Friday and to manage or provide occasional coverage for office events during evenings and weekends as needed is essential.
HERE'S WHAT YOU'LL DO
- Work closely with regional and office leaders and Associate Practice Directors to design processes that align with the firm’s policies, ensuring consistency and clarity across the region.
- Collaborate with regional and office leaders to foster a supportive, firm-first office culture.
- Team with other Regional Managers to ensure uniform application of office management practices.
- Organize and support office upgrades, relocations, and openings in partnership with the Project Manager and office leaders.
- Work with regional and office leaders and Associate Practice Directors to promote consistent engagement strategies like office-based leagues and events that align with firm policies.
- Collaborate with the Regional Controller, OPLs, and Associate Practice Directors in managing overhead and marketing expenses.
- Work with other Regional Administrative Managers to establish standardized processes for requesting firm resources (budget requests, conference requests, donation requests, spot bonus requests, etc.).
- Lead office managers and/or administrative staff across all regional offices to ensure services are delivered with a client-focused mindset, promoting a positive experience for both internal and external stakeholders.
- Create and maintain practices for greeting and assisting visitors, staff, and vendors with professionalism, ensuring a welcoming front-of-house experience.
- Collaborate with office managers and administrative staff to uphold a professional and clean work environment in accordance with the firm’s policies.
