About the job
About DCK Group
DCK Group partners with leading retailers and high street fashion brands such as M&S, River Island, Next, and Tesco. The company specializes in fashion jewellery and operates across the UK and Southern Ireland.
Role Overview
The Regional Manager - South oversees retail operations across the southern UK and Southern Ireland. This is a permanent, full-time position based in Swindon, requiring frequent travel between stores in the assigned region. A valid driving license and access to a personal vehicle are required for this role.
The Regional Manager treats the region as a standalone business unit, driving commercial results, developing Area Managers, and ensuring consistent brand, customer service, and operational standards. This position plays a key part in turning company strategy into practical regional action and building leadership strength for long-term growth.
Key Responsibilities
Commercial Performance
- Meet or exceed regional sales targets.
- Review performance data to spot trends, risks, and opportunities.
- Develop and implement action plans to address underperformance.
- Oversee the rollout of promotions, initiatives, and trading priorities.
People Leadership & Development
- Lead, mentor, and support Area Managers.
- Promote a sales-focused culture through strong leadership and commercial insight, always prioritizing customer experience.
- Strengthen leadership capability across the region.
- Drive talent development and succession planning.
- Handle leadership and performance issues promptly and effectively.
Operational Excellence
- Ensure compliance with company processes, policies, and standards.
- Maintain consistency in store operations throughout the region.
- Improve efficiency and working practices.
- Manage risk, governance, and compliance responsibilities.
Customer & Brand Delivery
- Champion high standards for customer experience.
- Ensure strong visual merchandising and accurate brand representation.
- Maintain consistent service across all store locations.
Strategic Execution
- Translate company strategy into clear regional goals.
- Lead and support change initiatives within the region.
- Communicate direction and expectations clearly to teams.
