About the job
Join Our Innovative Team as a Healthcare Virtual Assistant!
At Wing, we are on a mission to revolutionize the workplace for companies around the globe. We are dedicated to being the go-to solution for businesses looking to build top-tier teams and streamline their operations. We are eagerly seeking a talented Healthcare Virtual Assistant to join our team immediately!
Key Responsibilities:
1. Document the intake of new patients and referrals.
2. Oversee appointment scheduling, cancellations, and rescheduling for patients and healthcare providers.
3. Accurately input patient data, medical records (CPT, ICD-10, HCPCS), and billing information into EMR/EHR systems.
4. Assist in processing insurance claims, verifying patient insurance details, and addressing billing inquiries and documentation.
5. Respond to patient inquiries, offering information and directing them to the appropriate healthcare professional.
6. Aid in analyzing healthcare data, preparing reports, and maintaining comprehensive records.
7. Ensure compliance with HIPAA and privacy regulations while maintaining patient confidentiality.
8. Coordinate the distribution of medical records to various departments and healthcare professionals as directed by the Managing Physician.
9. Perform ad hoc tasks as needed.
