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Renewals Specialist at Everlaw | Oakland

EverlawOakland, California, United States
Hybrid Full-time $68.8K/yr - $103.2K/yr

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Become a go-to expert on our Quote-to-Cash systems, billing models, and internal tech stack including Salesforce, Gong, Ironclad, and Gainsight, quickly building the context necessary to manage renewals efficiently. Own the complete T-120 renewal motion, overseeing everything from crafting and maintaining the renewal plan to tracking milestones, coordinating efforts, and ensuring timely execution.

About the job

Everlaw is on the lookout for a skilled Renewals Specialist to spearhead our initiative towards establishing a center of excellence for contract renewals. As our inaugural hire in this area, you will lay the groundwork for a more extensive, specialized team aimed at demonstrating efficiency in opportunity management. Your role will exemplify our core values of mutual respect, transparent communication, an ambition to elevate standards, and an unwavering commitment to enhancing the client experience. Collaborating closely with Customer Success Managers, Account Executives, and experts from Strategy and Operations, Legal, and Finance, you will forecast, manage, and successfully close renewal opportunities in a productive and effective manner. You will oversee T-120 orchestration, renewal opportunity and quote administration, forecasting, and ensure system hygiene across SFDC/QTC/Ironclad/Gainsight. While the role is primarily non-customer facing, you may occasionally engage in direct communication with customers as needed, predominantly via email. Your contributions will significantly influence our customers' success and Everlaw’s financial performance.

At Everlaw, we are driven by a mission to promote justice by illuminating truth. Our company culture is dynamic and inclusive, and we are dedicated to fostering the professional growth of our team members. We provide an annual learning and development stipend and conduct regular check-ins with managers regarding career aspirations. If you are seeking an environment that values passion, integrity, expansive thinking, and a desire to learn, we encourage you to apply! Even if you feel you may not meet every qualification, we advocate for applicants who can add value to our team.

This is a full-time, exempt position based in our Oakland, CA office, featuring a hybrid work schedule: in-office on Mondays, Wednesdays, and Thursdays, with the flexibility to work from home on Tuesdays and Fridays.

About Everlaw

Everlaw is dedicated to promoting justice through the illumination of truth. We foster an open and vibrant company culture that prioritizes the professional development of our team members, providing resources and support for continuous growth.

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