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Reservations and Front Office Supervisor

moteloneLondon
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in a supervisory role in hospitality or front office management. Strong leadership skills with the ability to motivate and guide your team. Exceptional communication and interpersonal skills. Familiarity with hotel management software and reservation systems. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

About the job

motelone is hiring a Reservations and Front Office Supervisor in London. This position plays a key part in guiding the front office team and supporting smooth daily operations.

Role overview

The supervisor oversees the front desk, coordinates reservation activities, and helps ensure guests receive attentive service throughout their stay. Working closely with other team members, the supervisor aims to deliver a welcoming experience and efficient check-in and check-out processes.

What you will do

  • Supervise daily front office operations
  • Support and guide front desk staff
  • Monitor and maintain reservation systems
  • Work to resolve guest concerns and uphold satisfaction standards

Team environment

This role involves collaborating with a dedicated group focused on guest experience and operational efficiency. The supervisor helps set the tone for service and supports team success.

About motelone

motelone is a leading budget hotel chain known for its modern design and exceptional service. With locations across Europe, we prioritize comfort and quality while providing affordable accommodations. Join us and be a part of a team that values innovation, teamwork, and guest satisfaction.

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