About the job
Join Databricks as a Resident Solutions Architect (RSA) on our Professional Services team, where you will engage with customers to tackle their big data challenges using the Databricks platform. In this role, you will lead data engineering, data science, and cloud technology initiatives, ensuring seamless integration with client systems and delivering comprehensive training to maximize the value extracted from their data. As a billable RSA, you will be responsible for delivering projects on specification while providing exceptional customer service. You will report to the regional Manager/Lead.
The impact you will have:
- Manage a variety of significant customer technical projects, including designing and building reference architectures, creating detailed guides, and operationalizing customer use cases.
- Collaborate with engagement managers to define the scope of diverse professional services projects, incorporating customer input.
- Guide strategic customers through transformational big data projects and third-party migrations, overseeing the end-to-end design, build, and deployment of industry-leading big data and AI applications.
- Consult on architecture and design, and implement customer projects to facilitate a successful understanding, evaluation, and adoption of Databricks.
- Provide elevated support for customer operational issues.
- Coordinate with Databricks Technical, Project Manager, Architect, and Customer teams to ensure all technical elements of engagements meet customer requirements.
- Work with Engineering and Databricks Customer Support to offer product and implementation feedback, and ensure rapid resolution of engagement-specific issues.
