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Retail Customer Service Associate

EntainGlasgow
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication and interpersonal skills. Ability to work well in a team and independently. Prior experience in a customer service role is a plus. Willingness to learn and adapt in a dynamic environment.

About the job

Entain seeks a Retail Customer Service Associate for its Glasgow location. This role centers on face-to-face interaction with customers, offering assistance and ensuring a friendly, welcoming shop environment.

Main responsibilities

  • Welcome customers as they enter the store and offer assistance as needed
  • Respond to questions and provide accurate information about available products and services
  • Maintain a professional and approachable demeanor throughout each shift
  • Contribute to a positive, energetic atmosphere on the shop floor

Requirements

  • Genuine interest in delivering strong customer service
  • Comfort working in a busy retail environment
  • Friendly approach and willingness to support both customers and colleagues

About Entain

Entain is a leading global sports betting, gaming, and interactive entertainment group. With a commitment to responsible gaming and innovation, we strive to create exciting experiences for our customers around the world. Join us and be part of a team that values diversity, creativity, and excellence.

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