About the job
Casio is known for pushing boundaries, from the original G-SHOCK concept to ongoing innovations in design and technology. At the Carnaby Street flagship, the Retail Sales Advisor acts as a brand ambassador for G-SHOCK, helping customers discover watches that combine durability with style. The team values energy, enthusiasm, and a willingness to learn, prior experience with watches is not required, as full training is provided.
Position Details
- Job Type: Permanent, part-time
- Hours: One role at 25 hours per week, another at 23 hours per week
- Schedule: Includes weekends and varied shifts; monthly rotas set in advance
- Location: On-site at Carnaby Street, London W1F 9QF
- Start: Immediate
- Reports to: Store Manager and Assistant Store Manager
What You Will Do
Sales and Customer Engagement
- Connect with every customer and turn conversations into sales
- Recommend products, explain features, and upsell when appropriate
- Work to exceed store sales targets and personal KPIs
- Stay up to date on promotions, new launches, and bestsellers
Customer Experience
- Deliver genuine, memorable service that encourages customers to return
- Build relationships to foster a loyal G-SHOCK community
Store Presentation
- Keep the store environment inviting and displays well presented
- Ensure products are displayed, priced, and ready for sale
Security and Operations
- Follow store security, cash handling, and inventory procedures
- Help minimize stock loss and protect brand standards
Team and Brand Activities
- Support in-store events, merchandising updates, and activations
- Join in occasional social media activities to drive store traffic and engagement
Learning and Growth
- Take part in ongoing product training to build expertise
- Stay motivated to learn and contribute to team goals
