About the job
About Decagon
Decagon stands at the forefront of the conversational AI revolution, enabling brands to craft unparalleled customer experiences that resemble concierge-level service.
Our cutting-edge platform empowers industry leaders such as Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI-driven agents, fostering personalized and gratifying interactions across various channels including voice, chat, email, and SMS.
We envision a future that transcends traditional customer service paradigms, moving from mundane support tickets and hold music to swift resolutions, enriched dialogues, and deeper customer relationships. Our vision is supported by elite investors such as a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, among others.
As an in-office team, we are united by a commitment to excellence and speed. Our core values, Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle, guide our collaborative culture and continuous growth.
About the Role
We are on the lookout for a dynamic and results-oriented leader to spearhead our Strategic Sales organization. In this pivotal role, you will be responsible for building, scaling, and managing a team of Strategic Sales leaders, ensuring they consistently surpass targets and drive sustainable revenue growth. Collaborating closely with the Chief Revenue Officer and cross-functional leadership, you'll define strategy, establish operational rigor, and refine our enterprise go-to-market approach as we expand. Your leadership will be crucial in shaping the team's operational strategies around revenue acceleration and overall success.
