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Experience Level
Entry Level
Qualifications
To succeed in this role, you should possess:Strong communication skillsAbility to work in a fast-paced environmentCustomer-oriented mindsetPrevious retail or sales experience is a plus, but not required
About the job
Join our dynamic team at Comoto as a Sales Associate! We are seeking enthusiastic individuals who are passionate about customer service and eager to help customers find the right products for their needs. As a Sales Associate, you will play a crucial role in driving sales and providing exceptional service to our valued customers.
Your responsibilities will include engaging with customers, understanding their needs, and guiding them through the purchasing process. You will also assist in maintaining the store's visual appeal and ensuring that products are well-stocked and organized.
About Comoto
Comoto is a leading platform in the powersports industry, dedicated to providing exceptional products and services to our customers. We pride ourselves on our commitment to quality and customer satisfaction, making us a trusted name in the market.
Nimble is a pioneering healthtech organization dedicated to transforming the way individuals access, comprehend, and manage healthcare. We aim to establish the world's largest and most beloved pharmacy business. As a rapidly expanding, technology-driven startup, we focus on enhancing the experience for both patients and pharmacists. At Nimble, we cultivate a…
Join Nimble, a pioneering healthtech company dedicated to transforming healthcare accessibility and management. Our vision is to establish the world's largest and most beloved pharmacy service. As a dynamic and rapidly growing technology-driven startup, we are focused on enhancing both patient and pharmacist experiences. At Nimble, we cultivate a collaborative culture characterized by open communication and proactive decision-making, empowering us to tackle today's most exciting challenges and achieve remarkable growth.As the Enterprise Client Partner (Customer Success), you will serve as a trusted advisor to our key strategic clients, guiding them to maximize the benefits of our platform throughout their journey. Your responsibilities will include understanding client needs, facilitating onboarding and implementation, conducting product training sessions, promoting user adoption and retention, and ensuring sustained satisfaction. You will collaborate closely with C-suite executives and our program counterparts to drive successful outcomes.This position requires engagement with stakeholders across various departments including Sales, Support, Marketing, Product, Engineering, and Finance.Please note: This role includes up to 10% travel for client conferences to connect with Pharmacy leaders in person.
Nimble is an innovative healthtech company dedicated to enhancing access, understanding, and management of healthcare. We aim to establish the largest and most beloved pharmacy business globally. As a rapidly growing, technology-driven startup, we prioritize refining the experiences of both patients and pharmacists. At Nimble, we cultivate a collaborative culture characterized by open communication and proactive strategies, empowering us to tackle today's thrilling challenges and achieve remarkable growth.Our Enterprise Customer Success team collaborates with our most significant and intricate clients to facilitate measurable business transformations. We are seeking a Manager of Enterprise Customer Success to guide our team in managing a portfolio of priority enterprise accounts.In this pivotal role, you will oversee a team of seasoned Customer Success Managers (CSMs) who are committed to driving long-term customer value through strategic success planning, stakeholder alignment, best practice consultation, and demonstrable business impact. Your responsibilities will include ensuring operational excellence, providing coaching, and maintaining consistent execution across the team, guaranteeing that all interactions yield tangible outcomes that enhance retention and growth. You will collaborate closely with other leaders at Nimble to align account strategies, expansion initiatives, and customer success frameworks.Why this position is vital:Enterprise CSMs are responsible for value realization and retention for Nimble's most strategic clients. This role guarantees that engagements are executed with precision and impact through clear processes, structured coaching, and data-driven accountability.Your leadership will enable the team to connect Nimble’s platform with customer business objectives, demonstrate realized value, expand use cases, and instill a sense of urgency around adoption. This role directly influences retention, expansion, and product usage, which are core metrics for the success of Enterprise Customer Success.
Full-time|On-site|Redwood City, California, United States
At SnapMagic, we are revolutionizing the digital growth engine for the global electronics sector.Our flagship platform, SnapMagic Search (previously known as SnapEDA), engages over 2 million engineers each year and serves as the go-to discovery layer for electronic components. We are now expanding SnapMagic Copilot, leveraging a unique dataset of over 10 million components to function as the discovery and demand layer for the electronics industry worldwide.Having doubled our revenue since our initial funding round, we operate with a small but exceptional team. Our clients are growing alongside us, and we seek a dynamic individual to transform Customer Success into a robust, revenue-generating powerhouse.Role Overview:We are on the lookout for a pioneering Customer Success Manager to take charge of the Customer Success function from the ground up.This is a hands-on leadership role where you will be the first senior hire in Customer Success, managing accounts directly while crafting the systems, playbooks, and foundational elements for the future team.You will oversee all post-sale activities: onboarding, adoption, renewals, expansion, escalations, and the entire CS operating model. You will take the initiative to address any ambiguities or inefficiencies by implementing effective processes. Collaboration with Sales, Product, Engineering, and Leadership will be crucial to enhance SnapMagic's value delivery and customer growth.Key Responsibilities:Manage the entire post-sale customer journey, including onboarding, adoption, renewals, and upselling.Directly oversee a portfolio of clients, including key strategic and enterprise accounts.Develop Customer Success from the ground up, including success plans, onboarding frameworks, renewal processes, health scores, and MBRs/QBRs.Collaborate with Product and Engineering teams to articulate customer needs, resolve issues, and influence product roadmap decisions.Design scalable yet efficient Customer Success processes that enhance team productivity.Lay the groundwork for future Customer Success initiatives and team expansions.
Full-time|On-site|Redwood City, California, United States
At SnapMagic, we are revolutionizing digital growth for the global electronics sector.Our flagship platform, SnapMagic Search (previously SnapEDA), caters to over 2 million engineers annually, serving as the primary discovery layer for electronic components. We are excited to expand SnapMagic Copilot, leveraging our proprietary dataset of over 10 million components to enhance discovery and drive demand across the global electronics market.Having doubled our revenue since our seed funding, we are on an upward trajectory with a talented team that maintains high standards. As our customer base scales, we are seeking a skilled Customer Success Manager to transform our Customer Success function into a robust, revenue-generating powerhouse.Key Responsibilities:We are looking for a proactive Founding Customer Success Lead who will take charge of the end-to-end Customer Success journey.This hands-on role requires you to be our first senior Customer Success hire. You will directly manage client accounts while also developing the systems, playbooks, and frameworks that our Customer Success team will rely on.You will oversee all post-sale activities: onboarding, customer adoption, renewals, upselling, and the operational model of Customer Success. When there are challenges or inefficiencies, you will address them with a keen eye, first exercising judgment and then implementing processes. Collaboration with Sales, Product, Engineering, and Leadership will be crucial to ensure SnapMagic delivers exceptional value and grows alongside our customers.You will:Manage the complete post-sale customer lifecycle including onboarding, adoption, renewals, and upselling.Directly handle a portfolio of customers, with a focus on strategic and enterprise accounts.Develop Customer Success from the ground up, including success plans, onboarding frameworks, renewal strategies, health scores, and management review meetings.Collaborate with Product and Engineering to advocate for customer needs, resolve issues, and influence product roadmap strategies.Design scalable yet efficient Customer Success processes that enhance team productivity.Lay the groundwork for future Customer Success initiatives.
Full-time|$165K/yr - $210K/yr|On-site|Redwood City
About DatologyAI DatologyAI builds tools that help teams curate and optimize large datasets for AI model training. Our technology streamlines data selection, so models train faster and more efficiently. In many cases, customers see training times drop by up to 40 times, with smaller models outperforming much larger ones. This approach cuts deployment costs and reduces complexity for teams working with unique data. DatologyAI has secured $57.5 million in funding from investors including Felicis Ventures, Microsoft, and Amazon. Our team combines deep experience in data research and engineering, focused on advancing AI training data optimization. This Customer Success Manager role is based in Redwood City, CA. The team works together in the office four days each week.
Full-time|$180K/yr - $210K/yr|On-site|Redwood City
Senior Manager, Customer SuccessAbout DexterityAt Dexterity, we are pioneers in the robotics industry, committed to revolutionizing the world through advanced technology. Our innovative solutions empower individuals to focus on creative and strategic tasks while our robots manage the repetitive and physically demanding activities.Our journey begins with warehouse automation, where the demand for intelligent and resilient supply chains touches millions of lives and businesses globally. With our full-stack robotics systems, we excel at picking, moving, and packing with a level of skill, awareness, and learning akin to humans. Our solutions are software-driven, hardware-agnostic, and have successfully processed over 15 million goods in production. Our customer-centric approach drives every decision we make, as we continually ask ourselves how we can help our clients achieve more with our robotic technology.Backed by esteemed investors like Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures, Dexterity stands as one of the fastest-growing companies in robotics. Join our diverse and passionate team, dedicated to making intelligent robots a reality!Role OverviewAs the Senior Manager, Customer Success, you will play a pivotal role in ensuring our customers' satisfaction and loyalty. You will oversee and implement activities for assigned customers throughout their contract lifecycle, including onboarding, training, and continuous support. This position emphasizes program management, where you will nurture customer relationships during the entire deployment of our robotics solutions. The ideal candidate will possess a proven ability to manage multiple clients, demonstrating resilience and adaptability in the face of complex customer challenges. You will be adept at forging strategic relationships and collaborating with various departments to influence stakeholders at all levels of an organization.Additionally, you will analyze key performance indicators (KPIs) and recommend process improvements to optimize customer satisfaction and retention. This will involve conducting thorough analyses of customer experiences, pinpointing gaps, and developing plans for future enhancements. A strong grasp of our robotics technology and its applications, combined with excellent organizational, communication, and relationship-building skills, is essential for success in this role.
About DexterityAt Dexterity, we are on a mission to revolutionize industries through the transformative power of robotics. Our cutting-edge technology empowers individuals to focus on innovative, creative, and problem-solving tasks by automating repetitive and physically demanding work.Starting with warehouse automation, we aim to enhance supply chain resilience, impacting millions of businesses and lives globally. Our comprehensive robotics systems are designed to pick, move, pack, and collaborate with human-like skill and adaptability. Our software-driven, hardware-agnostic systems have successfully picked over 15 million items in production. Our customer-centric approach drives every decision, as we continuously ask ourselves how we can enable our customers to achieve more with our robotic solutions.As one of the fastest-growing companies in the robotics sector, Dexterity is supported by leading investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. Our diverse, multidisciplinary team thrives in a culture of passion, trust, and dedication. Join us in making intelligent robots a reality!About the Role This position emphasizes hardware deployment and field execution, distinct from traditional SaaS Customer Success roles or software implementation.We are looking for a Customer Success Manager, Aviation Robotics who will play a pivotal role in overseeing the execution, documentation, and customer delivery of robotics initiatives within the aviation sector. In this customer-facing role, you will manage expectations and collaborate closely with engineering, product, and go-to-market teams to oversee program timelines, documentation, and deployment activities. Your ability to translate technical information into clear program plans and customer updates will be vital in ensuring alignment with both internal standards and customer requirements.
Full-time|On-site|Redwood City, CA, United States, San Francisco, CA, United States
Box Inc. seeks a People Partner to work with the Sales division in Redwood City and San Francisco, CA. This position collaborates directly with sales teams to foster engagement, support strong performance, and promote professional development. The People Partner plays an active role in shaping people strategies so that talent initiatives support business objectives. Key responsibilities Advise and coach sales managers on performance management and employee growth Support organizational effectiveness throughout the sales group Contribute to change initiatives and help improve the employee experience for sales teams Location This role is based in Redwood City, CA and San Francisco, CA.
Are you eager to collaborate with top-tier professionals in an innovative and expanding company? If you possess an entrepreneurial spirit, a strong work ethic, and value teamwork, then SB Energy is the place for you. Backed by SoftBank and Ares, we merge cutting-edge innovation with superior execution to fulfill our mission of delivering reliable and affordable energy at scale to meet America's growing energy needs.Located in Redwood City, CA, SB Energy is at the forefront of developing, building, owning, and operating some of the most advanced energy and data center infrastructure projects in the United States. Since our inception in 2019, we've rapidly evolved into a premier integrated platform with over 3 gigawatts (GW) operational and a multi-GW pipeline of energy and data center projects across the nation. Our commitment to fostering a culture of innovation allows us to seamlessly integrate new technologies into our projects, such as our AI-driven digital platform, ensuring that our energy infrastructure is local, reliable, and tailored to demand. Join us in shaping the future of energy and technology—today.Help us drive the transition towards cleaner, more sustainable energy sources!Basic FunctionWe are looking for a Senior People Partner to play a vital role in designing and implementing our people strategy as we expand. This strategic and hands-on role involves close collaboration with business leaders to enhance organizational effectiveness, talent outcomes, and foster a high-performing culture.This position encompasses all aspects of people functions, from talent acquisition and compensation planning to business partnership, policy development, and growth strategies, making it ideal for those who excel in dynamic, fast-paced environments.
Join SB Energy as a Technology & AI Solutions Partner, where you will play a pivotal role in driving innovative technology solutions and advancing AI initiatives. You will collaborate with cross-functional teams to identify opportunities for technology integration, optimize processes, and enhance our AI capabilities to deliver exceptional results.This position offers a unique opportunity to work at the intersection of technology and AI, influencing strategic decisions and contributing to a sustainable energy future.
About Dexterity:At Dexterity, we envision a world transformed by robotics. Our cutting-edge technology empowers individuals to engage in creative, inspiring, and problem-solving roles, while robots take on repetitive and physically demanding tasks.Focusing on warehouse automation, we address the pressing need for smarter, more resilient supply chains that affect millions globally. Dexterity's full-stack robotic systems excel in picking, moving, packing, and collaborating with human-like skill and learning capabilities. Our systems are software-driven, hardware-agnostic, and have successfully picked over 15 million items in production. Our customer-centric approach drives every decision we make, always asking how we can empower our customers with robotics to achieve more than they ever thought possible.As one of the fastest-growing companies in robotics, backed by esteemed investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures, we pride ourselves on our diverse, multidisciplinary team and a culture rooted in passion, trust, and dedication. Join us at Dexterity and help turn intelligent robotics into reality!About the Role:We are on the lookout for a proactive People Operations Partner to join our expanding team and shape a remarkable employee experience. In this position, you will serve as the primary point of contact for both employees and managers, ensuring seamless HR operations while supporting exciting growth initiatives. You will manage a diverse range of responsibilities across HR systems, benefits, compensation, immigration, payroll, and recruitment coordination, making you a vital contributor to both our accuracy and workplace culture.This role is ideal for someone who flourishes in a fast-paced startup environment, enjoys multitasking, and is driven by the desire to create processes that harmonize compliance with a people-centric approach.Employee Experience & HR Operations:* Serve as the first point of contact for employees, providing clear guidance on HR policies and programs.* Ensure accurate and confidential maintenance of employee records within our HRIS and files.* Lead onboarding and offboarding experiences that are seamless, compliant, and welcoming.
Full-time|On-site|Redwood City, California, United States
Revolution Medicines, Inc. is seeking a dynamic and strategic Director of Human Resources Business Partner to join our innovative team. In this pivotal role, you will drive HR initiatives that align with our company’s mission to revolutionize cancer treatment through groundbreaking therapies. You will partner with business leaders to enhance organizational performance, develop talent strategies, and foster a culture that promotes excellence.
Full-time|$95K/yr - $118.5K/yr|On-site|Redwood City, CA, United States
WHO WE ARE AT BOX? Box (NYSE:BOX) stands at the forefront of Intelligent Content Management. Our innovative platform empowers organizations to enhance collaboration, manage content throughout its lifecycle, safeguard essential data, and revolutionize business processes with enterprise AI. Since our inception in 2005, we have simplified work for prominent global entities like JLL, Morgan Stanley, and Nationwide. With our headquarters in Redwood City, CA, and offices across the United States, Europe, and Asia, we are committed to transforming the way businesses operate in an AI-driven world. By joining Box, you will play a critical role in advancing our platform. Content is the heartbeat of collaboration, encompassing billions of files and information exchanged daily across teams, departments, and core business functions—contracts, invoices, employee records, financials, product specifications, marketing materials, and more. Our mission is to infuse intelligence into content management, empowering our clients to fully revamp their workflows. The combination of AI and enterprise content presents an unprecedented opportunity to reshape how the world collaborates, and at Box, you will be at the forefront of this significant transformation. WHY WE NEED YOU Our team consists of enthusiastic and dedicated education professionals who are eager to enhance our consulting practice. Our tailored training services are highly regarded and crucial to our customers’ success with Box. We are in search of an individual who brings enthusiasm to virtual classroom sessions, possesses exceptional communication skills to engage stakeholders at all levels, and adopts a strategic approach to promoting user adoption through education and change management methodologies. Every organization is striving to modernize their operations. As the leader in Intelligent Content Management, Box is uniquely positioned to assist enterprises in transforming collaborative processes with AI-native capabilities. We need to empower our customers throughout this transformative journey, and that’s where you come in. YOUR ROLE Foster collaborative relationships with a diverse range of clients across various industries. Ensure both new and existing Box customers are prepared to generate enthusiasm among end users and facilitate strategic adoption of Box, leading to long-term behavioral changes. Design and deliver engaging and interactive learning experiences through various formats (written content, live webinars, recorded video, etc.). ... (additional responsibilities related to customer education and support)
About Zūm:Zūm is at the forefront of transforming mass mobility through its innovative Connected Mobility Experience (Zūm CMX™) system. This cutting-edge platform synchronizes people, vehicles, and operations in real-time, addressing the challenges in the $50 billion student mobility sector. Zūm CMX is dedicated to enhancing the daily transportation experience for students and their families, making it efficient, transparent, and reliable. Currently, over 4,500 schools depend on Zūm CMX for their transportation needs. With numerous accolades, including recognition from Fast Company, CNBC, and the World Economic Forum, Zūm stands out as a leader in innovation and growth, supported by top-tier investors such as Sequoia Capital and Softbank.
Full-time|Hybrid|Redwood City, California, United States
onlyexperts designs, manufactures, and installs high-quality buildings, handling every phase from concept through completion. The Warranty and Customer Care Manager, based in Redwood City, California, plays a key role in shaping the homeowner experience after move-in. This position builds and leads the warranty program, supporting clients from key handover until all warranty periods conclude. Main responsibilities Evaluate and select a warranty case management platform, oversee its implementation, and manage ongoing operations. Design and manage the full warranty workflow, including intake, triage, assignment, scheduling, resolution, and closure of cases. Establish Service Level Agreements (SLAs) that align with CA SB-800 notice and response requirements. Maintain proactive communication with homeowners throughout the warranty process. Coordinate repairs with internal teams and approved subcontractors to ensure quality results. Manage OEM component warranty claims, preparing and submitting required documentation for customers. Monitor warranty trends and prepare detailed reports for company leadership. Create customer-facing materials, including warranty summaries and maintenance guides. Quality assurance and process improvement Identify and escalate recurring product defects to the factory quality and engineering teams. Lead or participate in root cause analysis for significant or systemic issues. Share findings to support improvements in manufacturing and design processes. Conduct site inspections to confirm construction quality meets company standards.
Technical Program Manager - Customer DeploymentsLocation: Redwood City, CA (On-Site) • Full-TimeAbout Hammerhead AIAt Hammerhead AI, we are pioneering the next generation of AI infrastructure through intelligent orchestration. Our innovative platform tackles one of the most critical barriers to AI access to power, optimizing data center power infrastructure to maximize AI token generation within existing electrical limits, without necessitating new power plants or grid expansions. Our team has successfully optimized over 8 gigawatts of mission-critical power globally, addressing a $64 billion-per-year market opportunity while significantly reducing the environmental impact of AI infrastructure.Joining Hammerhead means: Engaging at the frontier of AI, energy, and computing to create next-gen AI infrastructure. Working alongside experts in modern reinforcement learning, AI, IoT, IIoT software, and infrastructure technologies. Contributing to a more efficient and sustainable future for AI compute. Being part of a company leading the way in modern data center design and operation. Enjoying competitive compensation, equity, and benefits in a mission-driven, high-growth environment. Learning from a seasoned team with a track record of building and selling successful startups.Role OverviewWe are in search of a Technical Program Manager - Customer Deployments who will take charge of the complete delivery process for our customer deployments. You will be the primary owner of our flagship projects, guiding Hammerhead's platform from contract signing to live production at client sites.Your role will bridge Hammerhead's engineering and product teams, our data center partners, and our clients. You will be responsible for program plans, milestone tracking, and delivering successful outcomes for our customers.
About the Role Domino's Pizza in Redwood City is hiring a Customer Service Representative. This position focuses on helping customers, taking orders, and making sure each guest has a positive experience. A friendly attitude and clear communication are important for success in this role. What You’ll Do Greet customers in person and by phone Take accurate orders and answer questions about the menu Provide prompt, helpful service throughout each interaction Work with team members to keep the store welcoming and organized Location Redwood City
Join our dynamic team at Crossmark Inc. as a Retail Associate where you will play a crucial role in enhancing the shopping experience for our customers. You will be responsible for assisting with product displays, managing inventory, and providing exceptional customer service. Your contributions will directly impact our success and customer satisfaction.
Join our dynamic team at Comoto as a Sales Associate! We are seeking enthusiastic individuals who are passionate about customer service and eager to help customers find the right products for their needs. As a Sales Associate, you will play a crucial role in driving sales and providing exceptional service to our valued customers.Your responsibilities will include engaging with customers, understanding their needs, and guiding them through the purchasing process. You will also assist in maintaining the store's visual appeal and ensuring that products are well-stocked and organized.
