Sales Host - Engaging Customer Experience

Frasers GroupManchester

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication and interpersonal skillsProven ability to work in a fast-paced retail environmentA genuine passion for sales and customer serviceAbility to work collaboratively with team membersFlexibility to work varied hours including weekends and holidays

About the job

Frasers Group is hiring a Sales Host in Manchester. This role centers on creating a welcoming atmosphere for shoppers and supporting their experience from start to finish. Sales Hosts interact with customers, answer questions, and help them find what they need across our product selection.

What You Will Do

Greet and engage with customers on the shop floor
Assist shoppers throughout their visit
Promote products and highlight current offers
Support a smooth and enjoyable shopping experience

What We Look For

Enthusiasm for sales and customer service
Strong communication skills
Friendly, approachable manner
Willingness to help and guide customers

About Frasers Group

Frasers Group is a leading retail company, renowned for its commitment to providing quality products and exceptional customer service. We pride ourselves on our dynamic and inclusive work environment, where every team member contributes to our success. Join us and be a part of our exciting journey in the retail industry.

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Italian-Speaking New Partner Experience Team Lead

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Italian-Speaking New Partner Experience Team LeadBecome a part of our mission to revolutionize the shopping and dining experience, where impact, innovation, and growth are the cornerstones of our efforts. The Commercial team is central to Deliveroo’s marketplace, influencing how we collaborate with restaurants, grocers, and expanding verticals globally. From…

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Italian-Speaking New Partner Experience Advisor

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Italian-Speaking New Partner Experience AdvisorAt Deliveroo, we are on a mission to revolutionize the way people shop and dine, driven by impact, innovation, and growth. Our Commercial team is pivotal to Deliveroo’s marketplace, influencing how we support restaurants, grocers, and emerging verticals globally. We tackle significant challenges—from forming key partnerships to generating new revenue streams and developing data-driven growth strategies. If you excel in dynamic commercial settings and aspire to shape the future of a global brand, we invite you to join us.We are seeking a dedicated New Partner Experience Advisor to enhance our team in Manchester. In this critical role, you will serve as the essential link for our Italian partners during their initial two months on the platform, equipping them with the tools, confidence, and strategies needed for sustained success.Your ResponsibilitiesAs a member of the New Partner Experience (NPX) team, you will collaborate with Sales and Account Managers to ensure a seamless experience for our newest partners, guiding them through our systems and optimizing their growth from day one.Your daily activities may include:Lead Partner Success: Act as the primary relationship manager for newly onboarded Italian restaurants, ensuring they meet essential operational metrics and KPIs during their crucial first 60 days.Consult on Growth: Educate partners on enhancing their menu visibility and leveraging advertising tools to maintain steady order volume.Liaison & Coordination: Act as the connection between restaurant partners and internal teams, including the photography team, to ensure their digital storefronts are visually appealing.Build Lasting Trust: Conduct high-quality outbound calls to address partner issues swiftly, fostering the engagement and trust essential for a long-term partnership.Operational Excellence: Meet daily targets and uphold quality standards while maintaining detailed administrative records to ensure compliance and task completion.What You Need to SucceedEssential QualificationsLinguistic Proficiency: Native or fluent in both Italian and English (written and spoken).Strong Communication Skills: Exceptional verbal communication abilities, particularly over the phone.

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Full-time|On-site|Manchester - Main Office

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Jan 8, 2026

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French-Speaking New Partner Experience Advisor

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Jan 13, 2026

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