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Sales Manager

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Knowledge, Skills, and Abilities Required:Minimum of 5 years of experience in Marketing and Sales. Bachelor's or Master's degree in Marketing, Sales, or a related field. Proven track record as a senior sales representative or sales manager, consistently meeting or exceeding targets. Experience in executing successful business-to-business (B2B) sales strategies. Exceptional communication and influencing skills at all organizational levels. In-depth understanding of target markets. Proficient in MS Office Suite. Strong leadership and team management skills. Excellent negotiation capabilities. Demonstrated ability to manage the sales process from planning to execution. Robust business acumen and industry knowledge. Outstanding mentoring, coaching, and people management abilities.

About the job

The Role

The Sales Manager will report directly to the General Manager and play a pivotal role in steering the sales department. The ideal candidate will lead a diverse team of sales professionals, both junior and senior, while closely monitoring performance metrics and ensuring that sales targets are consistently met or surpassed. The Sales Manager will be responsible for crafting effective marketing and sales strategies, executing plans to drive results, analyzing consumer behavior and market trends, and developing data-driven strategies to enhance organizational performance and maximize revenue growth.

Key Responsibilities Include:

  • Strategically plan and execute business development initiatives to meet the company’s sales goals.

  • Promote products and take an active role in closing significant deals.

  • Collaborate with cross-functional teams to drive business success.

  • Generate inbound leads through the creation of engaging content such as blogs and social media posts to further sales objectives.

  • Oversee the sales pipeline at every stage to maintain clear visibility.

  • Foster and maintain strong partnerships with key clients.

  • Design and implement long-term sales plans, continuously updating them to boost performance.

  • Manage and enhance the organization’s sales training programs.

  • Increase customer confidence and drive revenue growth.

Detailed Work Activities:

  • Work with various departments to develop, produce, and deliver products and services to customers.

  • Keep sales representatives informed about strategies, metrics, and targets.

  • Design and assess new sales materials.

  • Lead the sales team effectively.

  • Research and report on industry trends and changes.

  • Experiment with new customer acquisition channels.

  • Analyze and support pipeline performance and growth.

  • Represent the company at conferences and trade shows.

  • Develop additional sales activities and incentives to enhance performance.

About Delaphone

Delaphone is a leading technology services provider that integrates telecommunications services with innovative technology solutions to offer a comprehensive suite of products aimed at small, medium, and enterprise-level businesses. Our mission is to minimize overhead costs and complexities associated with managing multiple vendor partnerships, while lowering the expenses linked to the acquisition and deployment of solutions that do not align with core business activities. With a value-added telecommunications network connected to all mobile network operators in Ghana and a growing presence across Africa, we swiftly deliver telephony solutions including Call/Contact Centers, SIP trunks, USSD, SMS, and other value-added services. Our decade-long experience enables us to implement integrated solutions across various functional areas of Enterprise Resource Planning (ERP), whether on-premise or as cloud-hosted solutions.

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