Sales Team Manager

ClearScore Technology LimitedManchester, England, United Kingdom

Hybrid Full-time £40K/yr - £45K/yr

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Experience Level

Manager

Qualifications

We are looking for candidates who have: A proven track record in sales management, particularly within a secured sales framework. Strong leadership skills with the ability to motivate and develop a diverse team. Excellent communication skills and a customer-centric approach. Experience in setting and achieving KPIs to drive business success. Understanding of compliance and regulatory requirements within the financial services industry. A proactive mindset with a passion for continuous improvement.

About the job

Sales Team Manager

Location: Manchester
Hybrid: 3 days in the office and 2 days from home
Salary: A salary of £40k - £45k (OTE £60K - £70K)

Exciting developments are underway! We're embarking on a significant growth journey, and you could play a pivotal role in it.

We are in search of a dynamic and driven Sales Team Manager to join our high-performing team. In this position, you will be instrumental in enhancing performance, ensuring customer satisfaction, and maintaining compliance within our Advisor, Trainee Advisor, and Case Manager teams. You will be responsible for delivering an exceptional customer experience, optimizing conversion rates, and ensuring adherence to compliance and training protocols.

This is a remarkable opportunity to become part of a leading financial platform, backed by ClearScore's global success and long-term strategic plans. You'll collaborate with industry experts and gain access to training, support, robust relationships with top lenders, and a clear roadmap for the future.

Key Responsibilities:

Lead and manage the Advisor, Trainee Advisor, and Case Manager teams to drive performance and operational efficiency.
Deliver an outstanding customer journey, ensuring high levels of satisfaction and optimal conversion rates.
Oversee the Sales and Case Manager departments, maximizing profitability while ensuring compliance and quality standards.
Instill a “Customer First” culture, guaranteeing the right outcomes for customers at every interaction.
Monitor call quality, customer file audits, and satisfaction metrics to maintain service excellence.
Conduct regular performance reviews while providing coaching and development opportunities for team members.
Define and implement KPIs, regularly assessing their relevance to business and regulatory requirements.
Foster strong collaborations with internal teams to align business and marketing strategies.
Maintain and enhance partnerships with lenders to drive conversions and product development.
Encourage and support technological advancements to improve processes and customer interactions.
Ensure full compliance with regulatory mandates and corporate governance standards.
Promote a culture of ‘Treating Customers Fairly’ (TCF) and ensure employees understand their integral role in this ethos.
Provide continuous training and development for staff to ensure peak performance.

About ClearScore Technology Limited

ClearScore Technology Limited is a renowned financial technology company that empowers individuals to take control of their financial health. With a commitment to innovation and customer satisfaction, ClearScore is at the forefront of creating tools that help people understand and improve their credit scores.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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