Salesforce Support Engineer at AvePoint | Manila, Philippines

AvePointManila, Philippines

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Entry Level

Qualifications

Qualifications:Strong problem-solving skills and the ability to think critically under pressure. Excellent communication skills, both written and verbal. Experience with Salesforce or a related CRM platform is a plus. Ability to work collaboratively in a team-oriented environment. A commitment to customer satisfaction and service excellence.

About the job

AvePoint is looking for a Salesforce Support Engineer to join the team in Manila, Philippines. This role focuses on providing Level 1 and Level 2 support for clients, acting as the first point of contact for customer issues. The position involves troubleshooting, resolving technical problems, and working with the R&D team to investigate reported concerns. AvePoint values collaboration, adaptability, and a commitment to continuous learning.

Main Responsibilities

Handle customer inquiries and issues, taking full ownership from identification through to resolution.
Build and sustain positive relationships with project stakeholders to support customer satisfaction throughout project support and maintenance phases.
Stay composed and effective when faced with tight deadlines, unexpected technical challenges, or high-pressure situations.
Carry out initial investigations into reported problems and work with cross-functional teams to develop solutions.
Document support procedures and keep current with AvePoint’s products and services.

What AvePoint Looks For

Comfort working in an agile setting
Strong teamwork and communication skills
Interest in learning and adapting to new technologies

About AvePoint

AvePoint is a leading provider of SaaS solutions for Microsoft 365, specializing in data management, migration, and compliance. Founded in 2001, we empower organizations to optimize their cloud environments and enhance productivity while ensuring data security. Our innovative solutions and dedicated team make us a trusted partner for businesses worldwide.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

1 - 20 of 107 Jobs

Search for Salesforce Business Systems Analyst Integrations Cross Platform

107 results

Select all on this page (20)

Apply

Salesforce Business Systems Analyst (Integrations & Cross-Platform)

Point Digital Finance

Full-time|Hybrid|Manila, Philippines

Location and Work Arrangement This Salesforce Business Systems Analyst (Integrations & Cross-Platform) position is based in Manila, Philippines. The role follows a hybrid setup, with at least one day per week required onsite at Arthaland Century Pacific Tower, 5th Avenue, BGC. Working Hours Standard hours for this role are 12:00 AM to 9:00 AM Philippine Time…

Apr 16, 2026

Apply

Senior Business Applications Analyst

NiCE Systems

Full-time|On-site|Philippines - Manila

At NiCE Systems, we embrace challenges as opportunities to push our boundaries. We are driven by ambition and innovation, dedicated to setting and exceeding high standards. If you share our passion for excellence and growth, we invite you to explore a rewarding career with us that fuels your enthusiasm.What does the role entail?The Senior Business Applications Analyst plays a pivotal role in leading the analysis, definition, and execution of intricate business and system requirements for strategic projects. Collaborating closely with business stakeholders, product owners, project managers, and technical teams, this position ensures that solutions are well-defined, feasible, and aligned with business objectives. The Senior Business Applications Analyst is instrumental in refining processes, achieving delivery outcomes, and mentoring fellow analysts.

Apr 6, 2026

Apply

CRM Business Analyst

Encora

Full-time|On-site|Manila

Encora is hiring a CRM Business Analyst in Manila. This position centers on analyzing and improving customer relationship management processes to support both client satisfaction and operational efficiency. Role overview The CRM Business Analyst works closely with teams across the company to understand business needs and translate them into effective CRM strategies. The role involves gathering requirements, designing solutions, and ensuring that CRM initiatives align with company goals. What you will do Analyze current CRM processes and identify opportunities for improvement Collaborate with cross-functional teams to collect and clarify requirements Design and help implement solutions that support business objectives Contribute to strategies aimed at enhancing client satisfaction and operational performance

Apr 30, 2026

Apply

Business Analyst

Lalamove

Full-time|On-site|Manila

Join Lalamove, a pioneering force in the logistics sector, as a Business Analyst. In this dynamic role, you will collaborate with diverse stakeholders to gather, analyze, and interpret critical data aimed at enhancing business performance and achieving strategic goals. Your primary responsibilities will include identifying business needs, documenting essential requirements, and ensuring that proposed solutions are in sync with our organizational objectives. With a commitment to community, you will be part of a team that connects millions of drivers and customers, ensuring efficient and seamless delivery services.

Sep 20, 2025

Apply

Business Analyst - Modernization Engagement

AvePoint

Full-time|On-site|Manila, Philippines

About AvePoint: AvePoint is the premier global provider of data security, governance, and resilience solutions. We empower organizations worldwide to collaborate with confidence by surpassing traditional solutions and ensuring a solid data foundation. Our AvePoint Confidence Platform is trusted by over 25,000 customers globally to prepare, secure, and enhance their vital data across diverse collaboration environments like Microsoft, Google, and Salesforce. Our extensive global partner network comprises around 5,000 managed service providers, value-added resellers, and systems integrators, with solutions available in over 100 cloud marketplaces. Discover more at www.avepoint.com. At AvePoint, we prioritize our people, fostering a culture of agility, passion, and teamwork that empowers you to shape your career, make a meaningful impact, and seize your future. About the Role: As a Business Analyst in our modernization engagement, your primary task will be to transform legacy JSF/Java-Bean applications into a contemporary React single-page application utilizing Java APIs. Your responsibilities will include conducting thorough bottom-up code analysis, documenting business logic and workflows, and collaborating with technical teams and clients to confirm requirements, guide design decisions, and facilitate test planning and execution. This is a full-time position with AvePoint as your employer, requiring onsite presence at the client’s office located in BGC, Taguig from Monday to Friday.

Mar 4, 2026

Apply

Mid-Level IT Business Analyst (Remote)

Umpisa Inc.

Full-time|Remote|Remote — Manila, National Capital Region, Philippines

At Umpisa Inc., we are dedicated to establishing the Philippines as a prominent technology hub on the global stage.As a forward-thinking technology services provider, Umpisa Inc. collaborates with various industries, clients, and talented individuals to innovate groundbreaking solutions through digital transformation, advanced software development, and strategic venture creation.We are committed to developing top-tier, impactful products and solutions that enhance the lives of organizations and individuals alike. We offer fulfilling, challenging, and rewarding career opportunities in software development, product innovation, emerging technologies, and more for qualified candidates.

Jan 20, 2026

Apply

Salesforce Administrator

DVI Solutions

Contract|On-site|Manila, Metro Manila, Philippines

Company Overview:DVI Solutions has been at the forefront of audio-visual solutions since 2002, assisting clients in enhancing communication and collaboration, whether in the office or across continents. With a presence in multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, our clientele ranges from corporations and government agencies to schools, retail stores, and hotels.Position Summary:We are on the lookout for a dedicated Salesforce Administrator to join our Manila team. This 6-month contract position has the potential for full-time employment. The ideal candidate will play a pivotal role in administering, configuring, and optimizing our Salesforce platform to efficiently support our sales, revenue, e-commerce, and customer service operations.Your responsibilities will involve collaborating with business users to gather requirements, enhance workflows, and manage daily Salesforce operations encompassing Sales Cloud, Revenue Cloud, Commerce Cloud, Service Cloud, and Marketing Cloud.Key Responsibilities:Facilitate sales pipeline management, opportunity tracking, quoting, pricing workflows, and revenue reporting (Sales & Revenue Cloud).Support e-commerce processes and integrations via Commerce Cloud.Assist with customer service and marketing activities within Service Cloud and Marketing Cloud.Serve as the primary contact for Salesforce-related inquiries from business stakeholders.Collaborate with stakeholders to gather and translate requirements into Salesforce solutions.Implement Salesforce configurations such as fields, page layouts, record types, validation rules, flows, reports, and dashboards.Manage user permissions, profiles, roles, and access settings.Maintain data accuracy and integrity through regular clean-up, imports, and checks.Document business processes and system configurations.Participate in testing, deployment, and support for new Salesforce features or enhancements.Provide training and guidance to users to maximize Salesforce utilization.Work closely with IT, sales operations, and business teams to drive continuous platform improvements.

Mar 12, 2026

Apply

Salesforce Developer - Revenue Cloud

dvi-solution

Full-time|On-site|Manila, Metro Manila, Philippines

About the Role dvi-solution is hiring a Salesforce Developer - Revenue Cloud in Manila, Metro Manila, Philippines. This position focuses on building and customizing Salesforce solutions that support revenue processes and improve customer interactions. What You Will Do Design and implement Salesforce Revenue Cloud features to support business goals Work with teams across the company to gather requirements and translate them into technical solutions Create and maintain technical specifications for Salesforce projects Contribute to successful project delivery by collaborating with stakeholders throughout the development cycle

Apr 20, 2026

Apply

Graduate Program - Business Analyst at First Circle | Manila

First Circle

Full-time|On-site|Manila, Metro Manila, Philippines

About UsFirst Circle is a rapidly expanding, profitable, credit-driven neobank for SMEs in the Philippines, supported by notable shareholders such as the World Bank Group (IFC). Thousands of SMEs leverage our Business Credit Line and Business Bank Accounts to effectively manage and expand their operations. Our commitment to innovation continues with forthcoming products including SME Corporate Cards, Payroll services, Invoicing solutions, and Solar Financing, all aimed at transforming the SME neobank sector with cutting-edge software, financial offerings, and advanced risk assessment models.Our diverse team comprises over 200 individuals from more than 10 countries, fostering a culture centered on ownership, creative problem-solving, and continuous personal and professional growth. We thrive in a collaborative setting that emphasizes straightforward, politics-free communication, allowing us to react promptly and elevate our standards as we scale. This mindset has supported our remarkable growth rate of over 100% year on year.About the RoleWe invite exceptionally driven and ambitious graduates to join a fast-paced fintech startup that is revolutionizing the financial services landscape across Southeast Asia's emerging markets.As a Business Analyst at First Circle, you will gain invaluable insights into venture development across various departments. You will often collaborate directly with C-level executives, tackling projects that demand innovative problem-solving and the continuous application of skills across multiple business domains. Your success will depend on your capacity to take ownership and consistently deliver high-quality results under pressure.We provide extensive training, professional development, and significant responsibilities that surpass what is typically available in conventional roles. Our philosophy centers on attracting and nurturing top-tier talent. We are committed to assembling the strongest team in Southeast Asia, seeking talented graduates who share our ambition.Please note: This position is based at our headquarters in Manila, Philippines.What to ExpectContribute to a mission-driven company that is pivotal in driving SME economic growth, enabling businesses to thrive and enhancing economic outcomes for millions in the region.Acquire unique insights into the fintech industry within a dynamic, fast-paced work environment in rapidly developing economies.Collaborate with a team of high achievers supported by leading global investors and venture capitalists.Engage closely with senior management on company-wide initiatives.Enjoy a competitive benefits package with opportunities for rapid advancement and equity ownership for outstanding contributors.

Feb 17, 2026

Apply

Strategic Support Analyst

Anaplan

Full-time|On-site|Manila, Philippines

At Anaplan, we are a dynamic team of innovators dedicated to enhancing business decision-making through our cutting-edge AI-driven scenario planning and analytics platform. Our mission is to empower our customers to surpass their competition and thrive in the ever-evolving marketplace.What brings Anaplanners together across different teams and locations is our unwavering commitment to our customers' success and our Winning Culture.Our clientele includes some of the most prestigious names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global enterprises that trust our exceptional platform.Our Winning Culture fuels our teams of innovators. We embrace diverse thoughts and ideas, act as leaders regardless of our titles, pursue ambitious goals with dedication, and celebrate our achievements—big and small.Guided by principles of being strategy-led, values-based, and disciplined in execution, you will find inspiration, connection, development, and rewards here. We welcome everything that makes you unique; join us and together let’s create what comes next!Job OverviewAs a Level 2 Support Analyst, your main objective will be to provide an exceptional support experience to all Anaplan customers. You will play a crucial role in resolving intricate and often critical support issues, becoming an essential part of our customers' journey with Anaplan. A successful candidate will possess strong problem-solving skills, empathy, emotional intelligence, and thrive in a fast-paced environment.Key ResponsibilitiesCase Ownership and Resolution: Assume full accountability for Level 2 cases, prioritizing based on urgency and customer impact. Investigate, troubleshoot, and resolve complex issues to completion, ensuring clear and empathetic communication with customers throughout.In-depth Technical Investigation: Research and analyze complex issues related to the Anaplan platform and its integration technologies. This involves examining applications and server logs, replicating customer issues in a testing environment, and collaborating with engineering teams for bug resolution.Customer Collaboration: Engage with customers through the case portal and, when necessary, conduct live troubleshooting sessions via calls and screen sharing to efficiently gather information and resolve issues in real-time.Knowledge Management: Contribute to the knowledge base by documenting case resolutions and best practices to enhance the support team's effectiveness.

Feb 27, 2026

Apply

Platform Engineer

BlueAlly

Full-time|On-site|Manila

Join our dynamic team as a Platform Engineer, where you will play a crucial role in supporting our high-performance computing platform utilized by computational scientists in Research & Development. This position emphasizes expertise in AWS infrastructure, DevOps automation, container management, and high-throughput storage solutions, with a significant focus on infrastructure as code practices. You will take ownership of both cloud and HPC infrastructure, collaborating closely with scientists and engineers to deliver robust, scalable, and automated platform solutions.Key Responsibilities:Design, implement, and maintain scalable cloud infrastructure on AWS.Manage infrastructure as code with tools such as Terraform, Terragrunt, and CloudFormation.Create immutable infrastructure utilizing Packer.Develop and oversee CI/CD pipelines using GitLab CI/CD.Run containerized applications across various platforms including:Amazon EKSDocker on EC2Singularity (Apptainer) for HPC workloadsConfigure systems effectively using Ansible.Design and manage high-throughput cloud and HPC storage solutions.Monitor performance, troubleshoot issues, and optimize platforms for reliability and cost efficiency.Document architectural designs and operational best practices.

Mar 13, 2026

Apply

Salesforce Support Engineer at AvePoint | Manila, Philippines

AvePoint

Full-time|On-site|Manila, Philippines

Role Overview AvePoint is looking for a Salesforce Support Engineer to join the team in Manila, Philippines. This role focuses on providing Level 1 and Level 2 support for clients, acting as the first point of contact for customer issues. The position involves troubleshooting, resolving technical problems, and working with the R&D team to investigate reported concerns. AvePoint values collaboration, adaptability, and a commitment to continuous learning. Main Responsibilities Handle customer inquiries and issues, taking full ownership from identification through to resolution. Build and sustain positive relationships with project stakeholders to support customer satisfaction throughout project support and maintenance phases. Stay composed and effective when faced with tight deadlines, unexpected technical challenges, or high-pressure situations. Carry out initial investigations into reported problems and work with cross-functional teams to develop solutions. Document support procedures and keep current with AvePoint’s products and services. What AvePoint Looks For Comfort working in an agile setting Strong teamwork and communication skills Interest in learning and adapting to new technologies

Apr 14, 2026

Apply

Senior Cloud Operations Engineer - Salesforce Administrator

nice

Full-time|On-site|Philippines - Manila

Role overview The Senior Cloud Operations Engineer - Salesforce Administrator at nice focuses on managing cloud operations with a particular emphasis on Salesforce administration. The role is responsible for ensuring Salesforce applications function reliably and integrate effectively with other systems. What you will do Oversee daily cloud operations to support system performance and reliability. Administer Salesforce applications, including configuration and integration work. Collaborate with teams across departments to design and implement solutions that enhance the cloud infrastructure. Location This position is based in Manila, Philippines.

Apr 27, 2026

Apply

Change Analyst at Datacom1 | Manila, Philippines

Datacom1

Full-time|On-site|Manila, Metro Manila, Philippines

Role Overview Datacom1 is looking for a Change Analyst in Manila. This role supports the management and implementation of change initiatives across the organization. The Change Analyst examines how changes affect teams and processes, develops strategies to guide transitions, and helps keep stakeholders informed and involved. What You Will Do Analyze the impact of proposed changes on people, systems, and workflows Create and refine strategies to support smooth transitions Communicate with stakeholders to ensure they understand and are engaged in change processes Contribute to more efficient operations and help the organization adapt to change Location This position is based in Manila, Metro Manila, Philippines.

Apr 16, 2026

Apply

Cloud Integration Specialist

Encora

Contract|Hybrid|Manila

Location: BGC, MakatiWork arrangement: Hybrid (2 days onsite per week)Employment type: Contract, with potential for regularizationExperience required: At least 6 years Role overview The Cloud Integration Specialist acts as the main point of contact for a dedicated tribe or business unit, focusing on their unique cloud infrastructure requirements. This position leads system integrations for infrastructure projects and ensures all solutions align with technical architecture standards. What you will do Serve as the primary liaison for assigned tribes or business units, addressing their cloud infrastructure needs and challenges. Advise teams on cloud integration best practices to support strategic objectives, resilience, and cost-effectiveness. Lead and manage the integration of infrastructure systems, ensuring smooth and compliant implementation. Work closely with Technical Architects and cloud vendors to provide architectural input for key infrastructure deployments. Partner with business units to evaluate and prioritize requests, focusing on high-impact infrastructure work and meeting service level agreements. Collaborate with the DevOps team on infrastructure-related tasks (excluding application development) to optimize resources. Align cloud strategies with broader organizational goals, bridging business requirements with technical solutions.

Apr 29, 2026

Apply

GenAI Integrated Designer

OLIVER

Full-time|On-site|Manila, Philippines

Founded in 2004, OLIVER stands as the world’s premier specialist in crafting, developing, and managing custom in-house agencies and marketing ecosystems tailored for brands. With partnerships spanning over 300 clients in more than 40 countries, our innovative model boosts creativity and efficiency, enabling us to provide customized solutions that deeply engage audiences.As a key member of The Brandtech Group, we are at the cutting edge of utilizing advanced AI technology to transform the creation and delivery of our work. Our AI solutions enhance operational efficiency, ignite creativity, and facilitate informed decision-making, empowering our teams to yield innovative and impactful outcomes.Role: GenAI Integrated DesignerLocation: Manila, PhilippinesAbout the Role: We are seeking a proficient GenAI Integrated Designer who will leverage the Pencil platform to produce high-quality, high-performing advertisements tailored for enterprise clients and small businesses alike. You will likely lead a team that will look to you for guidance in overcoming creative hurdles and pushing the boundaries of GenAI's capabilities in the advertising sector. A deep understanding of GenAI tools and their applications in marketing is essential, alongside the enthusiasm, energy, and creative problem-solving abilities necessary to explore and innovate beyond traditional constraints. One of the key indicators of your success will be your ability to continuously inspire your team with innovative creative solutions.

May 4, 2026

Apply

SAP Solution Architect - Integration Architect (PI/PO/CPI)

cbs APAC

Full-time|On-site|Manila, National Capital Region, Philippines

Company Overview: cbs APAC is a premier international consultancy with its headquarters in Heidelberg, Germany. We specialize in delivering top-tier consulting and technology services tailored for large industrial corporations that utilize SAP systems. To learn more about us, visit our website at cbs APACJob Overview: Join the cbs technical team to engage in custom ERP developments, integration projects, and cloud applications for our global clientele. You will design, implement, and manage SAP Cloud Integration solutions using PI/PO/CPI technologies, ensuring high-quality delivery throughout all phases of the project lifecycle.

Aug 26, 2025

Apply

Software Engineer - Platform Development in Manila

Speechify

Full-time|On-site|Manila, Philippines

Role overview Speechify seeks a Software Engineer focused on platform development in Manila. The position involves designing, building, and refining technology solutions that serve as the backbone for Speechify's products. Engineers in this team play an active part in shaping both the direction and quality of the platform. The work environment encourages creative thinking and strong collaboration, with each team member’s input valued in technical decisions. What you will do Develop and enhance core technology that supports Speechify’s product suite Work closely with teammates to solve technical challenges and improve platform reliability Contribute ideas and feedback to guide the platform’s evolution Team culture The engineering team emphasizes open communication, creativity, and a collaborative approach to problem-solving. Every engineer has a voice in the ongoing growth of the platform.

Apr 25, 2026

Apply

Lead Engineer for Platform Engineering

Circular Economy Systems

Full-time|Hybrid|Manila

Circular Economy Systems (CES) operates large-scale container deposit schemes, recycling nearly 10 million drink containers daily with a 10-cent refund for eligible items. The company develops and maintains a suite of products supporting SaaS and business services, including accounting, payments, marketing, materials trading, HR, and customer support. CES was founded in 2017 as a joint venture between Lion and Coca-Cola Europacific Partners and has since expanded rapidly. The company is headquartered in North Sydney and recently rebranded from Container Exchange Services to reflect its broader vision. Role overview The Lead Engineer for Platform Engineering plays a central role in shaping both the strategy and hands-on execution of Microsoft Azure capabilities at CES. This position focuses on designing, building, and maintaining Azure infrastructure, ensuring that systems remain secure, scalable, and resilient. The role also involves mentoring a small team and fostering best practices in automation, CI/CD, security, and monitoring across the technology stack. Main responsibilities Design and implement Microsoft Azure cloud infrastructure to support business applications and services. Maintain high standards for security, availability, scalability, and performance across all systems. Provide technical leadership, mentorship, and coaching to Platform engineers. Direct and optimize the migration of data from AWS to Azure, focusing on efficiency and minimal disruption. Implement and manage Infrastructure as Code (IaC) using tools such as Terraform, Bicep, or ARM templates. Location This role is based in Manila.

Apr 24, 2026

Apply

Commercial Finance Analyst

WPP Media

On-site|On-site|Manila, Philippines

Join WPP Media as a Commercial Finance Analyst and become part of a vibrant team dedicated to driving creative transformation. In this role, you will engage with top-tier Philippine corporations, ensuring financial accuracy and compliance while fostering a culture of collaboration and excellence. Your contributions will be pivotal in shaping our financial strategies and supporting our media initiatives.

Feb 5, 2026

Create account — see all 107 results

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.