hashtagtalent logohashtagtalent logo

Security Engineer (L2) - French Speaking

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Mid to Senior

Qualifications

Minimum of 2 years of experience in network security administration or support, with proficiency in technologies such as Checkpoint, Juniper, RSA Security, Cisco, F5.Fluency in English and French is required. Relevant certifications in the aforementioned technologies would be an advantage.

About the job

The Security Engineer (L2) position is crucial in delivering professional second-line technical support to clients. This role involves proactively identifying and resolving technical incidents and problems to restore service effectively. You will manage incidents of medium complexity, ensuring client satisfaction through timely resolutions.

Key Responsibilities:

  1. Provide remote technical support to clients.
  2. Identify the root cause of incidents.
  3. Ensure timely resolution of incidents and service requests.
  4. Engage in performance reviews to identify and suggest improvements for performance shortcomings.
  5. Oversee recurring or high-impact incidents through the problem management process.

About hashtagtalent

Dimension Data leverages technology to empower organizations in achieving their goals. As a part of the NTT Group, we advance our clients’ ambitions with digital infrastructure, hybrid cloud solutions, future-ready workspaces, and robust cybersecurity. With a revenue of USD 7.4 billion, operations in 49 countries, and a workforce exceeding 30,000, we support clients at every stage of their technology journey. We proudly serve as the Official Technology Partner of Amaury Sport Organisation, the organizer of the Tour de France, and sponsor the Team Dimension Data for Qhubeka cycling team. Join us and be part of something exceptional.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.