About the job
Location: Oxford North
Shift Pattern: 4 On 4 Off Rota (07:00 - 19:00), 42 hours per week
Pay Rate: £14.35 per hour
If you require any additional support or adjustments during the recruitment process, please contact our Recruitment Department at recruitment@abm.com. We are here to assist you!
ABM UK is actively seeking a committed and skilled Security Officer to enhance our team. In this role, you will uphold exceptional standards of security and customer service for our clients and visitors. As the face of our Security Team and our clients, professionalism is paramount. A proactive and positive attitude is essential in this influential position.
Key Responsibilities:
- Engage with all visitors and tenants within the shopping center, providing outstanding customer service.
- Conduct regular patrols of the shopping center as outlined in the site Assignment Instructions.
- Maintain a professional, friendly, and helpful demeanor at all times.
- Adhere to the uniform requirements, ensuring exemplary standards in personal grooming.
- Create a safe and welcoming environment for all visitors and tenants.
- Communicate with the site control room and respond proactively to incidents.
- Assist third-party contractors and visitors, ensuring compliance with site procedures and policies.
- Work closely with statutory authorities to manage incidents effectively.
- Follow radio communication protocols consistently.
- Perform any other reasonable duties as necessary to fulfill business needs.
Required Skills and Experience:
- Familiarity with Assignment Instructions (AI).
- Exceptional written and verbal communication skills.
- Customer and client-focused mindset.
- Able to work effectively under pressure.
- Basic computer literacy is required.
Essential Qualifications:
- SIA Guarding or Door Supervisor license.
- SIA CCTV license.
Benefits:
- 24/7 GP access for you and your immediate family from the comfort of your home.
- Mental health support and life event counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access to Perks at Work, our innovative employee app offering:
- Discounts, gift cards, cashback, and exclusive offers.
- Resources and tools on various topics from family and life to health and finances.
- Urgent support in crises via online chat or telephone service.
