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Senior Account Manager at Xero | Sydney, AU

XeroAU: Sydney (45 Clarence St)
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

Key Qualifications:Proven experience in account management or sales, preferably within the accounting or financial services industry. Excellent communication and interpersonal skills, with a knack for building strong relationships. Strong analytical and problem-solving abilities to drive partner success. Ability to work independently and thrive in a fast-paced, dynamic environment.

About the job

About the Role & Its Impact:

As the Senior Account Manager, you will serve as a pivotal strategic partner for prominent and mid-sized accounting firms, guiding them through their digital transformation journey. Your main objective will be to design and implement effective digital strategies that facilitate the seamless migration of their clients onto the Xero platform, thereby fostering growth for both their businesses and ours.

This role is high-impact and field-based, allowing you to take full ownership of your territory while forging deep, enduring relationships with accounting and bookkeeping firms as they evolve with Xero.

The Team & Collaboration:

You will be part of a dynamic sales team that is driven by collective goals and measurable success. Reporting directly to our Partner Sales Manager, you will collaborate closely with Senior Account Management peers and Partner Consulting to ensure a cohesive approach to territory management.

Your Initial Focus Areas Will Include:

  • Strategic Growth: Overseeing your territory of accounting and bookkeeping partners with monthly objectives and deeply integrating Xero’s digital strategy within each practice.

  • Digital Migrations: Designing and executing comprehensive project plans to transition partners from outdated systems to Xero’s cloud ecosystem.

  • Partner Education: Providing training for new partners through engaging events, webinars, and certifications to cultivate a modern, expert user base.

  • Optimizing the Sales Cycle: Implementing an 8-week call cycle while maintaining accurate Salesforce data to expedite partner movement through the pipeline.

  • Hosting Elite Events: Organizing Partner Forums and sales events, partnering with internal teams to transform business plans into measurable success.

Work Environment:

This field-based position offers you the autonomy to manage your own territory. Expect to travel regularly for partner visits, including driving within a three-hour radius for in-person meetings. We embrace a hybrid work culture, providing inviting office spaces for collaboration alongside the flexibility to manage your own schedule.

About Xero

Xero is a leading online accounting software platform for small businesses, designed to help organizations thrive in the digital age. Our commitment to innovation and customer success drives our mission to simplify the accounting process for businesses around the world.

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