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Experience
Qualifications
The ideal candidate will possess strong analytical skills, a solid understanding of business operations, and experience in strategy development. A Bachelor's degree in Business, Economics, or a related field is preferred. Candidates should have a minimum of 3 years of experience in a similar role, with proficiency in data analysis tools and project management methodologies.
About the job
Join Delivery Hero as a Senior Analyst in our Strategy & Operations team, where you will play a pivotal role in driving strategic initiatives and improving operational efficiency. You will collaborate with cross-functional teams to identify opportunities for growth and implement solutions that enhance our service delivery.
About Delivery Hero
Delivery Hero is a leading global online food ordering and delivery service, dedicated to connecting consumers with their favorite restaurants. With a presence in multiple countries, we pride ourselves on innovation and excellence in service delivery.
About SumUpAt SumUp, we champion the everyday heroes—those who courageously pursue their passions and steadfastly work towards their dreams.Our mission revolves around small business owners, and we are dedicated to crafting powerful, intuitive financial solutions that enable them to thrive. With a founder's mindset and a team-first approach, our diverse team…
Full-time|Hybrid|Santiago, Santiago Metropolitan Region, Chile
About Darwin AI:At Darwin AI, we are revolutionizing customer interactions through advanced AI-powered agents that enhance user experience and optimize business operations. As a rapidly expanding company with a strong foothold in Latin America, we are eager to welcome talented and driven individuals to our dynamic team.Role Overview:We are in search of a Semi-Senior Analytics Engineer to become an integral part of our data team. The ideal candidate will be an analytical problem-solver who thrives on handling extensive datasets, deriving actionable insights, and facilitating data-driven strategies across various departments. You will work collaboratively with product, sales, and operations teams to refine our AI solutions and business approaches.Key Responsibilities:Manage the complete ELT pipeline to ensure the organization has access to essential data.Design, develop, and maintain insightful dashboards that promote a data-driven culture.Collaborate with cross-functional teams to foster data-driven decision-making.Utilize data analytics to enhance AI performance and outcomes.Document findings and present them to stakeholders in a clear and impactful manner.
Role overview The Junior Analytic Consultant at NielsenIQ works with data to produce insights that guide client decisions. This entry-level role centers on interpreting information and developing recommendations alongside a collaborative team. Daily work relies on analytics tools to turn numbers into practical guidance for clients. What you will do Study client data to identify trends and patterns Assist in preparing reports and presentations that highlight actionable findings Work closely with team members to deliver clear, data-based recommendations Use advanced analytics tools as part of regular responsibilities Location This position is based in Santiago.
Join Delivery Hero as a Senior Analyst in our Strategy & Operations team, where you will play a pivotal role in driving strategic initiatives and improving operational efficiency. You will collaborate with cross-functional teams to identify opportunities for growth and implement solutions that enhance our service delivery.
Responsible for monitoring, analyzing, and optimizing logistics processes, with a focus on fleet optimization.Ensure operational excellence, improve customer experience, and meet established objectives.Identify areas for improvement and implement actionable solutions in coordination with local and regional teams.Manage key performance indicators, propose actionable strategies, and make data-driven decisions.
Senior Manager - Core Operations (Payments, Non-Payments & Enablement) At SumUp, we believe in celebrating the everyday heroes—those who pursue their passions with courage and tenacity. Our mission is to empower small business owners by providing them with robust, user-friendly financial solutions that simplify the management of their businesses. With a founder's mentality and a collaborative team-first culture, our diverse teams across Europe, South America, and the United States unite to support the success of small business owners. About the Role As the Senior Manager of Core Operations (CoreOps) in LATAM, you will take charge of the operational performance and resilience across three critical areas: Payments, Non-Payments, and Enablement. Your leadership will be pivotal in ensuring that our essential operational processes operate reliably, efficiently, and at scale. This encompasses managing the entire transaction lifecycle, enhancing non-transactional products that support our core payments offerings, and overseeing onboarding and risk processes that facilitate sustainable growth. This is a strategic leadership role where your primary responsibility is to set the vision, define clear ownership, and empower teams to excel while ensuring operational stability to support the company's long-term growth and profitability. What You’ll Do Lead and cultivate a cross-functional CoreOps team focused on Payments, Non-Payments, and Enablement. Ensure the stability and resilience of acquiring operations, including settlement, payouts, and reconciliation. Oversee payout execution, guaranteeing timely, predictable fund delivery with minimal manual intervention. Manage the operational performance of non-transactional products, ensuring they meet high-quality and reliability standards. Streamline onboarding, activation, and risk processes to operate efficiently while adhering to evolving regulatory requirements. Establish clear accountability, key performance indicators (KPIs), and ownership within the team, promoting autonomy and minimizing single points of failure. Collaborate closely with Finance and Accounting to accurately reflect operational costs, settlements, and reconciliations in financial reporting. Work in partnership with Support, Customer Success, Acquisition, Compliance, Product, and Engineering teams to align operational execution with business objectives. Drive continuous improvement initiatives and contribute to regional strategies.
Join SGS, a leading global inspection, verification, testing, and certification company, as a Senior Engineer. In this pivotal role, you will leverage your extensive expertise to enhance our inspection and field testing services. You will be responsible for leading complex engineering projects, ensuring compliance with industry standards, and mentoring junior engineers.
Full-time|Remote|Remote — Santiago, Santiago Metropolitan Region, Chile
Join our dynamic team at devpro as we broaden our horizons with exciting remote opportunities! Take a moment to review the role expectations, and share your resume in English; our team will be in touch soon.We are seeking an experienced Site Reliability Engineer based in Chile to spearhead our new SRE support team. In this pivotal role, you will lead a team of engineers responsible for providing support for our MDM platform, overseeing cloud and user access management, monitoring, incident response, and root cause analysis to ensure the seamless operation of our cutting-edge mobile point-of-sale platform. You will collaborate with global teams, refine support processes, and help deliver an exceptional experience for both merchants and their customers. What’s in it for you:Deliver reliable end-user operational support for a mobile POS platform utilized daily by businesses for secure payment acceptance and management.Lead and shape a new Cloud/SRE team, defining its vision, processes, and long-term operational model.Enhance your skills in strategic planning, process design, execution oversight, and global team collaboration. Are you the right fit?Upper-Intermediate proficiency in English.5+ years of experience in cloud operations, platform support, or IT operations.2+ years of experience in leading technical support or SRE teams.A strong operational support mindset focusing on incident management, user requests, and escalation.Comprehensive understanding of cloud technologies, monitoring, and observability tools.Familiarity with incident management best practices and access management concepts.Ability to deconstruct complex problems into structured, actionable plans.Strategic mindset to evaluate options, weigh trade-offs, and design effective processes.Experience working collaboratively with global teams across multiple time zones.Strong communication skills to engage effectively with both technical and non-technical stakeholders.Preferred Qualifications:Experience leading MDM support teams (Esper, MobileIron, Workspace ONE).Familiarity with major cloud platforms (Azure, GCP, AWS).Basic understanding of CI/CD pipelines, Docker, and Kubernetes.Experience managing both onshore and offshore teams, particularly in the U.S. and India.Experience in 24/7 or follow-the-sun operational models.Strong analytical and documentation skills, including process mapping and root cause analysis.Your Key Responsibilities:As the leader of our Cloud/SRE support team, you will ensure operational reliability, effective processes, and strong collaboration across global and cross-functional teams.Lead the Cloud/SRE Support team, providing coaching, prioritization, and oversight.Drive team performance while ensuring high-quality support, SLA compliance, and continuous improvement.Coordinate with teams based in India and across functions to achieve alignment and provide 24/7 support coverage.Translate complex challenges into actionable plans and scalable solutions.
InterSystems Corporation is seeking a Senior Infrastructure Engineer in Santiago to help shape and improve complex infrastructure systems. This position centers on designing, implementing, and optimizing infrastructure solutions that support the company's technical needs. Role overview This engineer will work closely with teams from different areas to deliver high-performing infrastructure. The role includes leading projects aimed at improving efficiency and scalability across the organization. What you will do Design and implement advanced infrastructure solutions Optimize system performance and reliability Collaborate with cross-functional teams on technical initiatives Lead projects focused on infrastructure efficiency and scalability Requirements Significant experience in infrastructure engineering Ability to work effectively with teams from various disciplines Strong background in designing and optimizing technical solutions
Full-time|On-site|Santiago, Región Metropolitana, Chile
As a Senior Integrations & AI Engineer at our esteemed company, you will be at the forefront of designing and implementing cutting-edge integration solutions and AI-driven applications. Your expertise will help shape innovative technologies that enhance our operations and drive business success. Collaborate with a talented team of engineers and data scientists to develop robust systems that leverage AI capabilities for improved decision-making and efficiency.
Role overview Xepelin seeks a Senior Growth Engineer to join the team in Santiago. This position focuses on applying data analysis and technology to drive company growth. Collaboration with teams across the organization is central to strengthening products and attracting new customers. What you will do Analyze data to guide growth strategies and suggest product improvements Create and implement technology solutions that help the company scale Work alongside colleagues from various departments to enhance product features Apply engineering knowledge to support efficient company growth Location This role is based in Santiago.
PagerDuty (NYSE:PD) stands at the forefront of Digital Operations Management, empowering organizations to thrive in an always-on world. With over 13,000 clients—including 60 of the Fortune 100—PagerDuty is the trusted partner for delivering seamless digital experiences. Our platform enhances real-time issue identification and resolution, allowing teams to proactively tackle challenges and seize opportunities. Esteemed clients such as GE, Cisco, Netflix, and Shopify rely on us for Digital Transformation, Cloud Migration, and DevOps Modernization. As we rapidly expand our capabilities in AI/ML and Automation, we are committed to driving adoption across Development, IT, Customer Service, Security, and other vital teams.Senior Forward Deployment Engineering ConsultantThe Senior Forward Deployment Engineering Consultant plays a crucial role in leading the development, deployment, and optimization of PagerDuty's innovative platform and AI-driven solutions tailored for enterprise clients.This position demands a strong background in software development, architecture, and deployment, as well as a comprehensive understanding of AI integration practices and advanced development technologies.The ideal candidate will oversee swift implementation projects, utilizing generative AI and automation to elevate customer outcomes from initial scoping and design through to production deployment and continuous service improvement.Additionally, this role involves acting as the primary liaison between clients and internal teams—including Support, Success, Engineering, Professional Services, and Education—ensuring that technical strategies align with business objectives.Mentoring junior consultants, leading technical workshops on AI-driven solutions, and representing PagerDuty at external forums to promote modern development practices are also key responsibilities.
Full-time|On-site|Santiago, Región Metropolitana, Chile
Chile seeks a Senior Software Engineer based in Santiago, Región Metropolitana. This position centers on building and enhancing software products that drive ongoing projects. The role involves direct development work, close collaboration with colleagues from various backgrounds, and a voice in shaping technical direction. Key responsibilities Design, develop, and maintain software solutions for both current and upcoming projects Collaborate with teams across different specialties to deliver reliable products Participate in architectural decisions and technical planning sessions Mentor junior engineers, offering guidance and support for their professional development Help ensure that project deliverables consistently meet quality expectations
Full-time|On-site|Santiago, Santiago Metropolitan Region, Chile
About UsEstablished in 2010, Pepperstone is a pioneering global fintech company. We understand the intricacies of trading in the world's markets. Our team embodies curiosity and drive, and we pride ourselves on doing things differently. As a digitally focused and agile organization, we are united by a shared vision to redefine trading for our clients.Our culture is dynamic, inclusive, and results-oriented, with over 550 associates spread across 11 locations and 9 time zones, all committed to continuous improvement.As a global organization, please submit your CV in English.Position OverviewThe Senior IT Support Engineer plays a crucial role in providing support and management for end-users, office infrastructure, and IT services within the regional office, while also contributing to Pepperstone’s global IT operations.As the local IT representative, you will deliver exceptional 1st and 2nd line support, manage vendor relationships, and spearhead local project initiatives. You will escalate any complex 3rd line issues to our global cloud teams or specialist partners.This position demands strong technical skills, a sense of service ownership, and effective stakeholder engagement to ensure regional users receive exemplary support while adhering to global IT standards.This role reports to the IT Services Manager based in Melbourne.Your key responsibilities as a Senior IT Support Engineer will include:Providing 1st and 2nd line IT support for users in the regional office across various platforms and infrastructure, ensuring high service quality and adherence to SLAs.Serving as the local IT representative, managing walk-ups, deskside support, onboarding/offboarding processes, and vendor coordination (e.g., ISPs, AV, facilities).Triage and prioritize support tickets logged through various channels, ensuring proper categorization, documentation, and timely escalation of complex issues to global teams.Administering and maintaining standard operating environments (SOE), including policies for Intune/Jamf, OS deployments, software packaging, and change/release management.Monitoring performance of endpoints and infrastructure, addressing issues proactively, and recommending enhancements to standards and hardware.Creating and updating knowledge articles and user guides to streamline first-contact resolutions and minimize recurring incidents.Implementing process improvements and automation (e.g., using PowerShell, Bash, workflows) to enhance service delivery.Supporting local infrastructure projects and global initiatives, acting as the onsite lead for deployments, relocations, or upgrades alongside global IT teams.
Full-time|On-site|Santiago, Región Metropolitana, Chile
Are you a passionate software engineer looking to make a significant impact? Join Checkr, Inc., a pioneering company in the background check industry, as a Senior Software Engineer. In this role, you'll work on innovative projects, collaborate with talented teams, and contribute to our mission of creating a fairer hiring process.
NEORIS, now part of EPAM, is a leading Digital Accelerator with over 20 years of experience supporting the world’s largest companies in their technological transformation. With a presence in 11 countries and a team of more than 4,000 professionals, we thrive in a multicultural environment that fosters innovation, strategy, and impactful communication. We are seeking a dynamic Senior AI Agents Engineer to spearhead the design, development, and orchestration of artificial intelligence agents aimed at optimizing the software development lifecycle (SDLC). This role emphasizes automation, operational efficiency, and responsible AI adoption, collaborating across technical and business teams. This position offers a hybrid work model in Chile.
Join Experian as a Senior Data Engineer and leverage your expertise to drive data innovation and optimize our data infrastructure. You will play a crucial role in transforming raw data into actionable insights that empower our clients. This position offers the opportunity to work with cutting-edge technologies in a collaborative and dynamic environment.
Full-time|On-site|Santiago, Región Metropolitana, Chile
Join our dynamic team as a Senior Software Engineer, where your expertise will shape innovative solutions and drive technological advancements. In this pivotal role, you will collaborate with cross-functional teams to design, develop, and implement robust software applications tailored to meet our clients' needs.Your contributions will not only enhance product functionality but also improve user experience. We are looking for a passionate engineer who thrives in a fast-paced environment and is eager to tackle complex challenges.
Full-time|On-site|Santiago, Región Metropolitana, Chile
Join our dynamic team as a Senior Software Engineer where you will play a pivotal role in developing innovative software solutions. You will collaborate with cross-functional teams to design, implement, and maintain high-quality software applications. Your expertise will drive our technological advancements and ensure the delivery of exceptional products that meet client needs.
Join our dynamic engineering team at Miratech as a Senior Java Engineer specializing in contact center solutions. We are seeking a passionate and skilled engineer who thrives in a collaborative environment and is eager to tackle complex challenges. In this role, you will design, develop, and maintain scalable applications that enhance customer experience in our contact center operations.
