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Experience Level
Mid to Senior
Qualifications
Proven experience in business operations or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively in a fast-paced environment. Proficiency in data analysis tools and methodologies.
About the job
jerry.ai seeks a Senior Associate, Business Operations based in Palo Alto, California. This position is central to enhancing the company’s day-to-day operations and advancing key strategic initiatives.
Role overview
The Senior Associate partners with teams from different departments to streamline workflows and identify ways to improve efficiency. The work involves supporting projects that drive the company’s growth and ensuring that operational processes run smoothly.
Collaboration and impact
Close collaboration with colleagues across the organization is a key part of this role. By refining internal processes and supporting strategic efforts, the Senior Associate helps shape how jerry.ai grows and adapts.
About jerry.ai
jerry.ai is at the forefront of leveraging artificial intelligence to transform the insurance landscape, providing innovative solutions that empower our clients and enhance decision-making processes. Our dynamic team is passionate about technology and dedicated to delivering exceptional service.
Full-time|$200.4K/yr - $280.8K/yr|On-site|Palo Alto, CA
Director of Renewals and Customer Success Operations Location: Palo Alto, CA, US Role Summary: As the Director of Renewals and Customer Success Operations, you will play a crucial role in enhancing customer lifetime value and ensuring the sustained success of our organization. You will lead a dedicated team focused on managing the full spectrum of renewal an…
Stanford Medicine Children's Health is seeking a passionate and experienced Director of Ambulatory Operations to lead our outpatient services. This pivotal role will oversee the daily operations of our clinics, ensuring the highest quality of care and patient satisfaction. The Director will collaborate with clinical and administrative teams to develop effective strategies that enhance operational efficiency and deliver exceptional healthcare services.
Role overview ridealso seeks a Director of People Operations to influence company culture and boost employee engagement. This role centers on building a positive workplace and supporting organizational effectiveness, with a focus on keeping people at the heart of ridealso’s business strategy. Key responsibilities Lead programs that create a supportive and engaging work environment Develop and roll out HR policies aligned with company values and growth objectives Work closely with senior leadership to shape the strategy for talent management, learning, and employee relations Promote initiatives that connect employees to the company’s mission Location This role is based in Palo Alto.
Role Overview Pylon is looking for a Fullstack Engineer to join the Customer Success team in Palo Alto. This role focuses on improving the customer experience by building and maintaining web applications that address real user needs. What You Will Do Develop and support scalable web applications, handling both front-end and back-end work Collaborate with teams across the company to deliver solutions that help customers succeed Apply your knowledge of multiple technologies to move projects from idea to launch Who We’re Looking For Experience with both front-end and back-end development Comfort working with cross-functional teams Strong problem-solving skills and a focus on customer needs
About Nightfall:Nightfall AI is a pioneering, AI-driven platform specializing in unified data loss prevention and insider risk management. We safeguard sensitive information across a variety of channels including SaaS applications, GenAI tools, email, and endpoint devices. Our esteemed clientele, ranging from groundbreaking AI companies to some of the world’s top banks, relies on Nightfall to effectively detect and prevent data exfiltration at scale. Our innovative platform empowers organizations to pursue their goals without the looming threat of losing intellectual property or compromising customer data. By automating data loss prevention processes, we enable security teams to focus on strategic initiatives while ensuring that security violations are addressed proactively through automatic remediation and real-time user training.Supported by top-tier investors including Bain Capital Ventures, Venrock, WestBridge Capital, and Pear VC, along with distinguished cybersecurity leaders such as Frederic Kerrest and Maynard Webb, Nightfall is positioned at the forefront of data security innovation.About the Role:As an Enterprise Customer Success Manager at Nightfall AI, you will take ownership of strategic relationships with our most significant customers, ensuring they derive tangible, measurable value from our AI-native data security platform. You will serve as a trusted advisor to leaders in security, compliance, and engineering, guiding them from the onboarding phase through to renewal and expansion efforts.This position is perfect for someone who excels in complex enterprise settings, possesses the ability to translate technical features into impactful business outcomes, and is eager to shape the future of Customer Success in a rapidly growing security company.What You'll Do:Oversee the entire customer journey, from onboarding and adoption to value realization, renewals, and expansions.Manage a portfolio of enterprise clients, focusing on adoption, retention, renewals, and growth.Lead the onboarding process and ensure early lifecycle success, establishing strong deployment, stakeholder engagement, and rapid time-to-value.Set and monitor customer success benchmarks (adoption milestones, risk mitigation, operational results) and provide regular updates on progress.Convert product usage data and outcomes into clear business value and ROI for clients.
The banking landscape is undergoing a transformation, and customers are demanding that every interaction be seamless, personalized, and immediate.At interface.ai, we are developing a universal banking assistant that enables millions of U.S. consumers to conduct transactions across various financial institutions, ultimately automating their financial aspirations. Utilizing our innovative BankGPT platform, this assistant aims to replace outdated legacy systems in financial institutions and dominate the comprehensive customer experience stack, unveiling a market potential of $200 billion and possibly displacing several publicly traded entities.Our overarching goal is to promote financial wellness for millions of individuals.With a significant portion of Americans living paycheck to paycheck, half possessing less than $500 in savings, and only a small fraction being financially literate, we are committed to automating financial well-being to address these challenges.About the RoleWe are on the lookout for a senior leader in RevOps/GTM Operations who will professionalize and scale our GTM operations at interface.ai. This role is an individual contributor position (not a managerial role) tailored for an adept operator who can strategize and implement effectively. This senior-level role is expected to operate autonomously and collaborate across Sales, Customer Success, and Partner Operations.You will be responsible for establishing the operational framework that ensures predictable revenue and disciplined execution across Sales Operations, Customer Success Operations, and Partner Operations. This is more than a “process-only” role; you will leverage modern tools, automation, and data analytics to enhance visibility, mitigate chaos, and foster revenue growth.Why This Role is ExceptionalShape the GTM operating framework for a revolutionary shift in banking. interface.ai is redefining how financial institutions deliver customer experiences through a unified AI-enhanced experience layer.Significant role with defined accountability. You will instill discipline, transparency, and metrics across Sales, Customer Success/Account Management, and Partnerships.Be a part of a game-changing initiative in the financial sector.
About UsHippocratic AI stands as the forefront leader in generative AI technology tailored for the healthcare sector. Our innovative system facilitates safe and autonomous clinical dialogues with patients, leveraging our proprietary large language models (LLMs) within the Polaris constellation, achieving an impressive accuracy rate of over 99.9%.Why Join Our TeamTransform healthcare with AI prioritizing safety. We are pioneering a groundbreaking healthcare-only, safety-focused LLM platform aimed at revolutionizing patient outcomes on a global scale.Collaborate with industry leaders. Co-founded by CEO Munjal Shah alongside a diverse group of esteemed physicians, hospital executives, AI experts, and researchers from top-tier institutions such as El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.Supported by top-tier investors. We have successfully secured a $126M Series C funding round, achieving a valuation of $3.5B, with a total funding of $404M backed by notable firms such as Avenir Growth, CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, and prominent investors like John Doerr and Rick Klausner.Work alongside the best in healthcare and AI. Join a team of experts dedicated to enhancing care, advancing scientific knowledge, and developing transformative technologies.Location RequirementWe believe that collaboration breeds innovation. This role requires presence in our Palo Alto office five days a week to foster rapid teamwork and a robust company culture.About the RoleAs the Director of HR Operations at Hippocratic AI, you will play a pivotal role in our People engine. You will design systems, policies, and processes that enable our company to scale efficiently while maintaining our core values of culture, trust, compliance, and mission. This role serves as a vital link between the executive team and the broader workforce, transforming people strategies into actionable and scalable operations.This position is ideal for individuals passionate about People Operations, who thrive in high-stakes environments and bring clarity, precision, and sound judgment to complex challenges. You will blend hands-on execution with strategic leadership, ensuring our operations align with our ambitious goals.
Are you a proactive and results-driven professional looking to take your career to the next level? Join Rubrik, a leader in cloud data management, as a Renewals Account Manager for Strategic Accounts. In this pivotal role, you will work with our strategic clients to ensure their continued satisfaction and success with our products and services.Your responsibilities will include managing the renewal process, building strong relationships with key stakeholders, and identifying opportunities for upselling and cross-selling. We seek a candidate who is not only adept at managing accounts but also possesses a deep understanding of customer needs and market trends.
Join Rubrik as a Senior Manager of Customer Success, where your leadership will drive impactful outcomes for our clients. In this pivotal role, you will oversee our Customer Success team, ensuring that our customers achieve their desired results with our innovative FedRAMP-compliant solutions. Your strategic insights will empower our team to enhance customer engagement and satisfaction, fostering long-term partnerships.This position operates on a shift from 10 AM to 7 PM PT, providing you with the opportunity to lead a dynamic team and contribute significantly to our customer success efforts. If you are passionate about technology and committed to delivering exceptional service, we would love to hear from you!
Join Teleo, a pioneering robotics company under the Havoc umbrella, as we revolutionize the construction industry by converting heavy equipment into autonomous robots designed for both commercial and defense sectors. Our innovative technology allows a single operator to manage multiple machines at once, significantly enhancing productivity while prioritizing operator safety and comfort.Founded by a team of seasoned technology experts with a background in developing Lyft's Self-Driving Car program and Google Street View, Teleo has recently merged with Havoc AI, a rapidly advancing defense tech firm that is creating synchronized fleets of autonomous maritime vessels.This is a rare chance to contribute to technology that makes a meaningful difference. You will engage with advanced 100,000-pound autonomous robots and design complex systems at the crossroads of hardware, software, robotics, and artificial intelligence.Role OverviewWe are seeking a proactive and hands-on Head of Supply Chain to build and lead our supply chain operations during an exciting growth phase.This role goes beyond mere strategy; you will be closely involved in the details—identifying and resolving gaps, streamlining execution, and establishing order in a complex hardware environment. Experience in a robotics or startup context is preferred, especially in rapidly evolving processes.Collaboration with Engineering, Operations, and external manufacturing partners will be crucial to ensure timely, cost-effective, and high-quality product delivery.
Join Stanford Medicine Children's Health as the Director of Ambulatory Access Operations, where you will spearhead the strategic oversight and operational management of patient access services. Your leadership will enhance patient experiences and streamline processes across our ambulatory facilities. This is a pivotal role that requires a visionary leader capable of transforming access operations to support our mission of providing exceptional pediatric care.
Innovators Wanted Are you someone who thrives on tackling challenges that seem insurmountable? If this notion excites you, continue reading!In 2015, we introduced a groundbreaking "moneyball for biotech" strategy, merging promising early-stage research from academia under a unified financial approach to mitigate risks and catalyze innovation. This model empowers dedicated scientists and small expert teams to drive progress. Our mission is to bridge the gap to transformative advancements in rare diseases, expediting the development of life-changing therapeutics for patients with critical unmet needs.At BridgeBio, we embrace curiosity and experimentation—championing the ethical and strategic application of AI to enhance clarity, efficiency, and quality in our work. Key ResponsibilitiesThe Director/Senior Director of Managed Access will be instrumental in shaping the strategy and operations of the BridgeBio Managed Access Program, aimed at delivering our medicines to patients in regions where commercial efforts are not yet pursued. As part of our commitment to providing impactful medications globally, this position requires collaboration across various functional teams within BridgeBio, including Management, International, Medical, Regulatory, Supply Chain, Quality Assurance, Pharmacovigilance, Legal, Finance, and Commercial. This role also involves extensive interaction with external stakeholders to ensure effective program implementation.
Join Qualified Health as a Senior Internal Operations Generalist, where you will play a pivotal role in streamlining our operational processes. This hybrid position allows for flexibility while working closely with various departments to enhance productivity and efficiency.
Full-time|Hybrid|Hybrid - Palo Alto, Ca | Remote - US
As a Commercial Operations Coordinator at Qualified Health, you will play a pivotal role in optimizing our operational processes, ensuring seamless coordination between various departments. Your responsibilities will encompass managing schedules, facilitating communication, and supporting the execution of strategic initiatives aimed at enhancing our service delivery and operational efficiency. This hybrid position allows you to work both in our Palo Alto office and remotely, providing flexibility while contributing to meaningful projects that impact our community.
Full-time|$180K/yr - $230K/yr|On-site|Palo Alto, CA
Whop develops tools for creators, solopreneurs, and online businesses to help grow digital product sales. The company supports a variety of ventures, from paid communities and trading tools to SaaS products and exclusive content. Headquartered in Palo Alto, CA, Whop focuses on delivering strong products with customers at the center of its approach. Role overview The Director of Accounting will build and lead the company’s accounting operations. This position covers all core accounting responsibilities, from establishing internal controls to managing financial reporting. The Director will play a key part in moving Whop’s accounting from an early-stage setup to a more scalable structure. What you will do Set up and maintain internal controls Oversee the month-end close process Prepare and review financial reports Manage tax compliance Ensure audit readiness This role works closely with the Corporate Controller and VP of Finance to support Whop’s growth. Who thrives here This position fits someone who enjoys hands-on work, designing processes, and leading teams. Experience in tech-driven environments and comfort with change will help in building systems for a growing company.
Role OverviewThe Operations Enablement Lead plays a pivotal role in enhancing cross-functional initiatives to ensure efficient, scalable, and compliant operations. This position oversees several operational teams, including facilities, inventory, fleet management, procurement, and product lifecycle management. Collaborating closely with the Technical Enablement Lead and BizOps Lead, the Operations Enablement Lead will ensure strategic alignment, support the achievement of objectives, promote standardization, and drive performance targets. This dynamic role combines program leadership with operational excellence, fostering consistency, transparency, and collaboration across various workstreams.
About SubsenseAt Subsense, we are pioneering a revolutionary deep-tech initiative, creating the world’s first non-invasive, bidirectional brain-computer interface. Our innovative technology, driven by advanced plasmonic and magnetoelectric nanoparticles, aims to establish seamless communication pathways between the human brain and artificial intelligence. We are initially focusing on transformative medical applications, such as stroke rehabilitation, while ambitiously exploring cognitive enhancement for healthy individuals. Situated in the heart of Palo Alto, we unite a diverse team of top-tier scientists and engineers committed to reshaping the future of human-machine interaction.The OpportunityAs the Director of Strategic Partnerships, you will spearhead the formation of high-impact, non-medical collaborations with leading technology firms. Your primary responsibility will be to cultivate and secure groundbreaking partnerships that will not only validate our innovative platform but also unlock significant long-term advantages in distribution, infrastructure, and data access.We are in the pre-product phase, meaning you will be instrumental in obtaining letters of intent (LOIs), pilot projects, and strategic partnerships even before our product reaches completion.This position demands a visionary approach, focusing on selling our overarching mission rather than a specific product. You must possess the capability to independently identify, negotiate, and finalize deals, moving beyond mere relationship building and strategy development.
jerry.ai seeks a Senior Associate, Business Operations based in Palo Alto, California. This position is central to enhancing the company’s day-to-day operations and advancing key strategic initiatives. Role overview The Senior Associate partners with teams from different departments to streamline workflows and identify ways to improve efficiency. The work involves supporting projects that drive the company’s growth and ensuring that operational processes run smoothly. Collaboration and impact Close collaboration with colleagues across the organization is a key part of this role. By refining internal processes and supporting strategic efforts, the Senior Associate helps shape how jerry.ai grows and adapts.
About UsHippocratic AI stands at the forefront of generative AI technology in the healthcare sector. We proudly offer the only system capable of conducting safe and autonomous clinical conversations with patients. Our Polaris constellation includes proprietary LLMs that achieve an impressive accuracy rate exceeding 99.9%.Why Join Our TeamTransform healthcare with a safety-first AI approach. We are pioneering the world’s first healthcare-exclusive, safety-oriented LLM, designed to revolutionize patient outcomes on a global scale. This is an opportunity to create a new category in the industry.Collaborate with industry visionaries. Our company was co-founded by CEO Munjal Shah alongside a team of esteemed physicians, hospital executives, AI innovators, and researchers from renowned institutions, including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.Supported by top-tier investors. Recently, we secured $126 million in Series C funding at a valuation of $3.5 billion, led by Avenir Growth, bringing our total funding to $404 million with contributions from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.Grow with the best in healthcare and AI. Join a team of experts dedicated to enhancing care, advancing scientific knowledge, and developing transformative technologies that ensure our platform is both powerful and trustworthy.Location RequirementWe believe that the best ideas emerge through collaboration. To foster rapid teamwork and a strong organizational culture, this position is expected to be based in our Palo Alto office five days a week unless otherwise noted.About the RoleThe Director of Regulatory Affairs will spearhead the development and execution of both global and domestic regulatory strategies, filings, and compliance initiatives for (a) clinical trials involving pharmaceuticals, biologics, and medical devices, and (b) AI-driven software as a medical device (SaMD) products. This role seeks an experienced regulatory practitioner who is well-versed in FDA culture and regulatory guidelines and can translate that knowledge into actionable processes, document preparation, and cross-functional collaboration. Ideal candidates will effectively engage with our clients' regulatory teams to ensure congruity and successful integration of our AI solutions within the pharmaceutical and medtech sectors. Reporting directly to the General Counsel, this position will closely collaborate with our legal, pharmaceutical, clinical, and IT teams.
Full-time|$155K/yr - $185K/yr|Hybrid|Hybrid - Palo Alto, CA
Qualified Health seeks a Director of Product Marketing to shape how its vision and products are understood in the enterprise healthcare AI market. This hybrid role is based in Palo Alto, CA and reports directly to senior leadership, working closely with the founders. Role overview This senior leader will develop and execute product positioning, refine messaging, and build the product marketing and communications function from the ground up. The Director will craft Qualified Health’s narrative, engage with media, and ensure that the company’s solutions are clearly differentiated and recognized by key audiences. Both strategic planning and hands-on execution are essential in this position. What you will do Lead the AI healthcare dialogue: Drive thought leadership and strategic collaborations to establish Qualified Health’s founders as trusted voices on important industry topics. Own the category narrative: Define and maintain clear, distinctive positioning in the market, recognized by buyers, media, and influencers. Enable confident selling: Provide commercial, partnership, and AI transformation teams with compelling messaging and materials, grounded in a deep understanding of the products and healthcare landscape. Grow earned media presence: Expand Qualified Health’s visibility in healthcare and technology media. Requirements This position calls for a blend of strategic thinking and hands-on execution. Experience in product marketing, communications, and working within or alongside healthcare or AI sectors will be valuable. The Director will play a key role in defining how AI’s impact on healthcare is communicated, influencing the future of care as the enterprise healthcare AI market evolves.
