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Senior Associate, Client Services Operations

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications: • Bachelor’s degree or equivalent experience. • 5-7 years of experience in structured debt, CLOs, or related credit products preferred. • Advanced problem-solving and analytical skills. • Excellent client service and communication skills. • Client Operations and/or Reporting experience in financial services preferred. • Corporate Trust and CLO/CDO experience preferred. • SOLVAS experience preferred. • Finance, accounting, compliance, reporting, and reconciliation background preferred.

About the job

Job Title: Senior Associate, Client Services Operations
Duration: Full Time
Location: Houston, TX

Key Responsibilities:
• Act as the primary liaison for external clients, adeptly resolving complex day-to-day operational challenges associated with structured debt and CLO transactions.
• Assist clients in tackling and rectifying intricate operational, reporting, and technical issues, ensuring precision and timeliness in the execution of client requests.
• Collaborate with internal teams to manage inquiries, facilitate escalations, and deliver effective solutions.
• Equip assigned clients with comprehensive information regarding products and services across diverse business lines and geographies, drawing on a robust understanding of the broader platform.

To excel in this role, we are looking for candidates with the following qualifications:
• A bachelor’s degree or an equivalent combination of education and experience is required.
• Preferred 5-7 years of overall work experience, particularly in structured debt, CLOs, or related credit products.
• Exceptional problem-solving skills and judgment, with the capacity to analyze complex information and provide high-quality service to a specialized clientele.
• Strong client service and communication abilities, with experience engaging directly with external clients.
• Experience in Client Operations and/or Client Reporting within the financial services sector is strongly preferred.
• A background in Corporate Trust is strongly preferred.
• Experience with CLO/CDO is strongly preferred.
• Familiarity with SOLVAS is strongly preferred.
• A background in finance, accounting, compliance, reporting, and/or reconciliation is highly desirable.
• This role does not include direct reports but involves providing guidance and support to less experienced team members.

About VTekis Consulting LLC

VTekis Consulting LLC specializes in comprehensive solutions for staff augmentation, recruitment process outsourcing, contract hiring, direct hire, and outsourced solutions. We aim to deliver quality professional services, ensuring the right professional matches your staffing needs. Our commitment extends beyond merely filling positions; we strive to create opportunities through the precise alignment of talent and organizations. We view our process as complete only when we achieve the ideal fit for both our clients and candidates.

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