About the job
Viva.com, the pioneering Tech Bank in Europe for businesses, is transforming the landscape of omnichannel payment acceptance. Offering services such as card issuing, loans, and deposit accounts, we lead the industry with our innovative 'Tap on Any Device' technology, enabling seamless payment acceptance on any device or even without one.
As the vanguard of All-in-One business solutions, Viva.com provides a comprehensive suite of financial services tailored to meet the diverse needs of businesses. Our dynamic ecosystem, comprising over 450 tech partner-innovators in software and hardware, connects directly to all local payment schemes and alternative methods across Europe, enhancing our value proposition significantly.
At Viva.com, our vision is to empower businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.
The Role
We are seeking a Senior Systems and Cloud Solutions Architect Engineer to join our IT Operations team. This pivotal role involves supporting and enhancing our production and cloud-based infrastructure. The ideal candidate will possess the skills necessary for the configuration and administration of our servers and network infrastructure. Additionally, you will take the lead in resolving escalated incidents and issues from our internal ticketing system.
Responsibilities:
- Oversee the maintenance, configuration, and administration of our production IT infrastructure (both on-premises and cloud-based);
- Design, deploy, and maintain our cloud infrastructure on Microsoft Azure, including Azure Active Directory, IaaS (VMs, Networking, Firewalls/Security, VPN IPSec), and services like Redis, RabbitMQ, Azure Databases, AKS, and App Services;
- Manage the configuration and administration of networking infrastructure encompassing switches, firewalls, and load balancers;
- Collaborate with core teams and third-party partners to uphold our service level agreements (SLAs);
- Work alongside solution engineers and developers to pinpoint business requirements and recommend service improvements or new technological directions;
- Monitor and maintain networks and services including VPN, firewalls, and application services;
- Execute system upgrades following new releases;
- Utilize scripting and automation tools effectively;
- Create and maintain comprehensive documentation of systems processes and procedures;
- Assist IT Operations management in defining procurement budgets for IT and infrastructure projects;
- Exhibit strong problem analysis, tracking, and resolution skills.
At Viva.com, we are committed to fostering a collaborative and innovative environment where technology meets financial services.
