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Experience Level
Mid to Senior
Qualifications
Qualifications:Proven experience in collections or a related field. Excellent communication and negotiation skills. Ability to work independently and collaboratively with diverse teams. Strong analytical skills and attention to detail.
About the job
Agoda has connected travelers with hotels, flights, and experiences worldwide since 2005. As part of Booking Holdings, the company brings together over 7,000 employees from 90 countries, all focused on making travel simpler through data and technology.
The Collections team, part of Credit Risk and Collections, manages overdue balances from hotel partners across several product lines. Combining in-house expertise with support from external partners, the group works to recover payments and improve collection processes. The Bangkok office is growing and now seeks a Senior Collections Analyst.
Role overview
This Senior Collections Analyst position centers on working directly with hotel partners to recover outstanding payments owed to Agoda. The role involves collaboration across teams to improve operations and contribute to new projects. Opportunities exist to take part in major initiatives within the collections group.
What you will do
Recover overdue payments by reaching out to hotel partners through calls and emails.
Negotiate with partners to help them meet their contractual payment commitments.
Develop repayment plans and encourage partners to follow through on them.
Location
This position is based in Bangkok, Thailand.
About Agoda
Agoda is a premier online travel agency that empowers individuals to explore the world effortlessly. With a vast network of accommodations and travel services, our aim is to provide unmatched value and convenience for travelers everywhere.
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