Senior CRM Communications Strategist at Wise | London

WiseLondon

On-site Full-time

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Experience Level

Senior

Qualifications

Proven experience in CRM communications strategy, preferably in a senior role. Strong analytical skills to assess campaign performance and customer insights. Excellent verbal and written communication skills. Ability to work collaboratively in a fast-paced environment. Experience with CRM tools and data analysis.

About the job

The Senior CRM Communications Strategist at Wise will design and implement strategies that enhance customer communications and support the company’s growth. This position requires close collaboration with teams throughout Wise to plan and deliver CRM initiatives, reaching customers through several channels. The strategist will play a key role in deepening customer engagement and aligning communications with business goals.

What you will do

Shape and refine Wise’s customer communication strategies
Work with cross-functional teams to develop and launch CRM projects
Lead initiatives aimed at increasing customer engagement and supporting business priorities
Use CRM and communications knowledge to influence experiences across multiple customer touchpoints

Location

This role is based in London.

About Wise

Wise is a leading financial technology company that provides digital banking solutions to consumers and businesses worldwide. With a commitment to transparency and innovation, Wise is transforming the way people manage their money. Join us in our mission to make money work for everyone.

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