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Senior Engineering Manager, Customer Activation

BrexSeattle, Washington, United States
Hybrid Full-time $300K/yr - $375K/yr

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Experience Level

Senior Level Manager

Qualifications

We are looking for a seasoned engineering leader with:Proven experience in managing and scaling engineering teams. Strong technical background in software development and system architecture. Expertise in enhancing customer onboarding processes and improving product experiences. Excellent collaboration skills, with a track record of working across various teams including Product, Design, and Operations. A passion for creating intuitive, customer-focused solutions.

About the job

Why Join Us

At Brex, we are revolutionizing financial management with our AI-driven spend platform. Our integrated solutions, which include corporate cards, banking services, and global payment options, empower businesses to manage their expenses confidently. From dynamic startups to established enterprises like DoorDash, Flexport, and Compass, we enable organizations to take control of their spending, optimize costs, and enhance operational efficiency on a global level.

Joining Brex means pushing your boundaries, questioning the conventional, and collaborating with some of the most brilliant minds in the tech industry. We are dedicated to fostering a diverse and inclusive culture, ensuring that your potential is limited only by your aspirations. We provide the resources, tools, and support necessary for you to advance your career.

Engineering at Brex

Our engineering teams are focused on developing scalable systems with precision and speed. Ranging across Software, Data, Security, and IT, we thrive on autonomy and collaboration. Tackling complex technical challenges, we take ownership of our outcomes and strive for excellence from architecture to deployment. Brex is a place where engineering is an art, and builders ascend to leadership roles.

Your Responsibilities

As a Senior Engineering Manager, you will lead a dynamic team responsible for crafting the systems and product experiences that drive customer activation at Brex. This includes overseeing onboarding, account setup, verifications, integrations, and implementation workflows that enable customers to achieve value swiftly. This position requires strategic insight, operational proficiency, technical leadership, and a strong commitment to delivering seamless, AI-enhanced customer journeys. The ideal candidate will possess extensive experience in scaling user-facing onboarding systems, delivering exceptional product experiences, and collaborating closely with Product, Design, Operations, and GTM teams.

Your Work Environment

Located in our Seattle office, this role offers a hybrid work model that balances the benefits of in-office collaboration with the flexibility of remote work. We currently require two coordinated in-office days each week (Wednesday and Thursday), which will increase to three days per week starting February 2, 2026 (Monday, Wednesday, and Thursday). Additionally, employees enjoy the opportunity for up to four weeks of fully remote work each year!

About Brex

Brex is a pioneering financial technology company transforming the way businesses manage their expenses. Our cutting-edge platform integrates corporate cards, banking, and payment solutions, designed to help companies streamline their financial operations while maximizing efficiency and control.

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