Senior Global Operations Manager

BoltTallinn, Estonia

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications:Proven experience in managing commercial strategies and performance in a global context. Strong analytical skills with the ability to leverage data to drive decision-making. Excellent leadership and communication skills to guide cross-functional teams. Ability to thrive in a fast-paced, dynamic environment. Experience in the food delivery or tech industry is a plus.

About the job

Role overview

This role defines and drives the segment strategy for Bolt Food’s Mid Market or Enterprise merchants. Responsibilities include setting performance targets, establishing commercial guidelines, and implementing improvements to support scalability across regions. The position oversees commercial benchmarks for top merchants and ensures that Account Management teams in each region use a consistent, data-driven approach.

Key impact

Lead commercial strategy for a segment representing approximately EUR 400M in annual GMV
Influence revenue growth, investment decisions, and long-term profitability across Europe and Africa
Shape the operational framework for regional teams, supporting commercial success at scale

About Bolt

Bolt serves over 200 million customers in more than 50 countries, making it one of the fastest-growing technology companies in Europe and Africa. The company values diversity and aims to create urban spaces that are more people-friendly. Team members work in an inclusive environment built on collaboration and shared goals.

About Bolt

Bolt is a leading technology company that operates in over 50 countries and serves more than 200 million customers. We are committed to creating inclusive experiences and transforming urban living by prioritizing people over cars.

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