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Senior Infrastructure Engineer/SRE at Cresta

CrestaUnited States (Remote)
Remote Full-time $205K/yr - $270K/yr

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Experience Level

Senior

Qualifications

Proficient in cloud services (AWS, Azure, GCP). Experience with container orchestration (Kubernetes, Docker). Strong knowledge of networking concepts and protocols. Experience with CI/CD pipelines and DevOps practices. Ability to troubleshoot and resolve infrastructure issues efficiently.

About the job

Join Cresta's Mission!

Cresta is dedicated to transforming customer conversations into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform merges cutting-edge AI with human intelligence, enabling contact centers to gain valuable customer insights, streamline processes through automation, and empower teams to operate more efficiently. Founded by Sebastian Thrun, who pioneered projects at Google X and Waymo, our leadership team also includes Ping Wu, a co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.

Our team comprises world-class AI and ML specialists, industry leaders, and top investors, including Andreessen Horowitz, Greylock Partners, and Sequoia. We proudly support renowned brands such as Intuit, Cox Communications, Hilton, and Carmax, and have been recognized by Forbes and Bain Consulting as one of the leading private AI companies globally.

Embark on an exhilarating journey with us to reshape the future of work through AI. The future is now, and it’s at Cresta!

About the Role:

As a vital member of our infrastructure team, you will play a key role in designing, developing, and enhancing our core infrastructure. Your efforts will empower our engineering team to operate swiftly, productively, and securely.

About Cresta

Cresta is a pioneering company on a mission to elevate customer interactions through advanced AI and human collaboration. Our leadership includes innovators from Google and OpenAI, and we are backed by leading investors who believe in our vision to transform contact centers into engines of success.

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