Senior IT Business Analyst - Microsoft D365

vita-greenTai Po, New Territories, Hong Kong

On-site Full-time

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Experience Level

Senior

Qualifications

Qualifications:Bachelor’s degree or higher in Information Technology, Business Administration, or a related field. A minimum of 3 years of relevant experience in business analysis and application projects. Proficient knowledge of Microsoft Dynamics 365 Finance & Operations (D365 F&O) within Finance and/or Supply Chain/Manufacturing, with a solid understanding of how retail and manufacturing operations influence finance and accounting outcomes. Demonstrated experience in leading cross-functional projects and teams. Strong analytical and problem-solving skills with a keen attention to detail.

About the job

About Us

At vita-green, headquartered in Hong Kong, we are recognized as Asia's leading provider of premium Health & Wellness supplements. With a global presence and a diverse portfolio of well-respected brands including Dr. Choice, Naturo Vita, and Tea Chateau, we cater to over 1 million satisfied customers and continually expand our product offerings to make a significant impact in markets around the world.

About the Opportunity

We are seeking a skilled Senior IT Business Analyst to collaborate with stakeholders across retail, manufacturing, and finance sectors. This role is vital for optimizing end-to-end processes using Microsoft Dynamics 365 Finance & Operations (D365 F&O), Power Apps, and automation tools. You will oversee initiatives from inception to implementation utilizing a hybrid delivery approach.

Your Responsibilities Include:

Leading requirements gathering and process discovery for projects aimed at enhancing workflows, production efficiency, and financial/accounting processes.
Documenting business requirements and producing high-quality business analysis deliverables such as BRD/FRD, process maps, functional specifications, user stories for Agile delivery, and detailed acceptance criteria.
Collaborating with business owners, internal IT teams, and external vendors to translate business needs into actionable solution options, balancing configuration and customization considerations to secure timely approvals.
Coordinating with cross-functional teams to ensure project milestones are met, managing scope changes, dependencies, and ensuring timely delivery through both Waterfall and Agile methodologies.
Overseeing the User Acceptance Testing (UAT) process end-to-end, including test planning, scenario design, execution coordination, defect management, and verification of fixes prior to go-live.
Facilitating rollout readiness and hypercare support, which includes user communications and cutover preparations, ensuring a seamless transition to support and operations teams.
Providing ongoing application support and maintenance, investigating issues, conducting impact analysis, coordinating fixes and enhancements with vendors/IT, and fostering continuous improvement.
Preparing comprehensive updates and materials for management and key stakeholders, including project status, risks/issues, dependencies, and necessary decisions.

About vita-green

vita-green is a pioneering company in the Health & Wellness sector, based in Hong Kong. With an extensive range of premium supplements and a commitment to consumer satisfaction, we are dedicated to improving health and wellbeing across Asia and beyond.

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