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Senior IT Operations Engineer at Melita | Birkirkara, Malta

Melita Ltd.Mriehel, Birkirkara, Malta
On-site Full-time

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Experience Level

Senior

Qualifications

Requirements:Bachelor’s degree in Information Technology, Computer Science, or a closely related field, showcasing a solid academic grounding in essential IT principles, systems, and technologies. Demonstrated expertise in IT, underpinned by relevant qualifications and experience. In-depth knowledge of networking principles (experience with Cisco devices preferred), Linux and Windows operating systems, virtualization tools such as Hyper-V and VMware, Office 365 administration, and backup technologies like VEEAM; familiarity with database technologies such as SQL is advantageous. Experience with cloud services including Azure, Google Cloud, and AWS. Proficient understanding of desktop and malware applications. Strong problem-solving and communication skills, coupled with a positive attitude and a high degree of ownership. Ability to work independently and achieve targets with minimal supervision.

About the job

About the Role

Melita Ltd. is seeking a Senior IT Operations Engineer to join the team in Mriehel, Birkirkara, Malta. This position plays a key role in designing, implementing, and managing IT systems and infrastructure that support business operations. The IT Operations team works with a range of technologies and ensures systems run smoothly and reliably.

Main Responsibilities

  • Administer and maintain internal IT infrastructure, including both on-premise and cloud-based networking and server systems.
  • Monitor systems actively, reviewing alerts and logs to identify and address potential issues.
  • Update and improve operational processes, and keep documentation accurate and current.
  • Handle support cases and service requests related to IT Operations, escalating to local or international service providers as needed.
  • Participate in significant IT Operations projects alongside the team.

Work Environment

Melita values a collaborative and inclusive workplace where team members can develop their careers and work with evolving technologies in the telecommunications sector.

About Melita Ltd.

Melita Ltd. is a leading telecommunications company in Malta, offering innovative solutions in broadband, television, and mobile services. Our commitment to excellence and customer satisfaction drives us to provide cutting-edge technologies and exceptional support.

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