Shopmonkey logoShopmonkey logo

Senior Machine Learning Engineer

ShopmonkeyRemote - California; Remote - Colorado; Remote - Massachusetts; Remote - North Carolina; Remote - Texas; Remote - Washington
Remote Full-time $165K/yr - $200K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Senior

Qualifications

Key Responsibilities:Design, develop, and deploy production-ready ML models across various domains including regression, classification, clustering, ranking, and recommendation systems. Oversee the full lifecycle of ML systems from data collection and experimentation to feature engineering, model training, evaluation, deployment, and continuous monitoring. Establish and monitor model performance metrics, conduct A/B testing, and iterate enhancements based on real-world data. Design and implement shared feature stores for consistent use of reusable features across multiple models in both batch and real-time scenarios. Operate within a modern MLOps framework to guarantee scalable and reliable model deployments. Enhance training infrastructure, model versioning, and CI/CD pipelines for ML workflows. Collaborate closely with data scientists and data engineers to create high-impact, data-driven solutions. Translate intricate ML workflows into understandable updates for cross-functional teams. Contribute to team velocity by taking ownership of tickets and delivering impactful work in a collaborative, fast-paced environment. Implement NLP and LLM-based components for tasks like sentiment analysis and real-time conversation evaluation. Assist in developing predictive analytics features such as no-show prediction and sentiment dashboards. Help create and deploy AI agents that automate essential business processes for auto shops.

About the job

At Shopmonkey, we strive to empower every auto shop to flourish by providing them with innovative tools essential for their business success. Our comprehensive cloud-based shop management software guides shop owners and technicians from initial quotes to successfully cashing out satisfied customers. With a modern and intuitive user interface complemented by cutting-edge backend technologies, we enable our clients to focus on what they do best. As a Senior Machine Learning Engineer, you will collaborate with a globally dispersed engineering team alongside product and design professionals. You will be at the forefront of developing ML models, data pipelines, MLOps, and agentic AI systems tailored to real-world needs of auto shops. Shopmonkey's structured data and operational maturity allow us to deliver intelligent, reliable, and beneficial ML-powered systems. You will rapidly transition ML systems from discovery to production, shaping the future of the automotive care experience. For candidates based in the Bay Area, this position offers a hybrid model requiring 2-3 days a week in our Morgan Hill, CA office for collaborative efforts.

About Shopmonkey

Shopmonkey is a forward-thinking technology company dedicated to revolutionizing the auto repair industry. We provide a holistic, cloud-based solution that simplifies shop management, allowing business owners to streamline operations and enhance customer satisfaction. Our mission is to empower auto shops with the tools they need to thrive in a competitive marketplace.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.