About the job
As a Senior Maintenance Supervisor with Peak Made, you will play a vital role in ensuring the operational excellence of our assigned apartment community. Your responsibilities will encompass managing service requests, overseeing a robust preventative maintenance program, ensuring compliance with safety standards, and delivering outstanding customer service. The ideal candidate will demonstrate leadership skills and a resident-focused approach, embodying a collaborative team spirit.
Key Responsibilities:
- Devote 60-70% of your time to hands-on repairs and maintenance work, while the remaining time will be directed towards supervising maintenance associates and external contractors, along with general management tasks.
- Support the Property Manager in executing an exceptional customer service program aligned with Peak's Simply Service Standards.
- Effectively prioritize and delegate service requests to your maintenance team, monitor the daily completion of tasks, and follow up on outstanding items, assisting as necessary.
- Conduct daily inspections of the grounds, buildings, and community features to mitigate liability risks and maintain excellent curb appeal.
- Possess foundational knowledge of local and state codes regarding permitting, sign ordinances, and pool regulations.
- Implement a preventative maintenance program aimed at prolonging asset life and reducing future repair needs.
- Identify and apply energy-saving initiatives to promote sustainability.
- Manage inventory of maintenance supplies in accordance with budget guidelines.
- Maintain an organized and adequately stocked maintenance shop, ensuring adherence to safety standards and OSHA regulations.
- Oversee the hazard communications program and advocate for safe work practices.
- Participate in monthly unit inspections as required.
- Assist residents during the move-in and move-out processes.
- Oversee the key control program as detailed in Peak policy manuals.
- Schedule and direct maintenance personnel during property turnover events, ensuring adherence to budgetary constraints. Supervise all vendors and contractors throughout the turnover process.
- Guide the maintenance team in preparing vacant units for marketing, including restoration and cleaning.
- Direct scheduled maintenance on all equipment in accordance with manufacturer recommendations and operating manuals.
- Address resident and employee concerns promptly and professionally.
- Assist in maintaining the cleanliness and upkeep of the office, common areas, and model units while keeping accurate records.
- Collaborate with the National Facilities Director to procure bids for capital improvements.
- Work alongside the Property Manager to optimize property performance within budgetary limits.
