Senior Manager of SaaS Client Onboarding - Professional Services

ZenotiSeattle, Washington, United States

On-site Full-time $130K/yr - $145K/yr

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Experience Level

Senior Level Manager

Qualifications

Preferred qualifications include a robust background in SaaS onboarding processes, exceptional leadership skills, and a proven track record of successful team management. Candidates should possess strong analytical abilities, excellent communication skills, and a passion for customer success.

About the job

With a footprint that spans over 50 countries, Zenoti serves more than 30,000 salons, spas, medspas, and fitness studios, partnering with renowned global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.

Our achievements include reaching a unicorn valuation exceeding $1 billion, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. Additionally, we take pride in being named a Great Place to Work Certified™ for 2021-2022, reaffirming our commitment to empowering individuals to thrive and discover their potential. Learn more about us at: zenoti.com

About the Role

As the Senior Manager within our Onboarding team, you will lead a high-performing group of Product Specialists and Project Managers dedicated to onboarding our SaaS clients. You will be responsible for the successful implementation of new customer solutions, fostering internal team development, and acting as a pivotal leader in ensuring our service delivery. You will also represent Zenoti to our clients, demonstrating how our platform delivers value that extends beyond initial implementation.

This position is ideal for an individual who excels at solving intricate challenges, cultivating strategic partnerships, utilizing AI-driven insights, and enhancing both personnel and processes in a dynamic SaaS environment.

Key Responsibilities

Leadership and Development

Oversee, mentor, and nurture a team of 8-10 Product Specialists and Project Managers.
Align team members’ personal growth objectives with business goals and establish clear development pathways.
Promote a culture of accountability, ownership, and teamwork.

About Zenoti

Zenoti is a leading provider of all-in-one software solutions designed for the beauty and wellness sector, helping businesses streamline their operations and enhance customer experiences through innovative technology.

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Professional Engineer / Project Manager - Rail Transit

TKDA

Full-time|On-site|SEA - Seattle, Washington

Are you ready to take the lead on projects that not only transport individuals but also redefine urban landscapes? At TKDA, we are seeking a licensed Professional Engineer who is not only enthusiastic about infrastructure but also invigorated by the chance to spearhead transformative transit initiatives in Seattle and beyond.About UsTKDA is a 100% employee-o…

Sep 8, 2025

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Senior Project Manager - Rail and Transit

TKDA

Full-time|On-site|SEA - Seattle, Washington

Join TKDA, a 100% employee-owned engineering firm with a rich history of 115 years dedicated to advancing communities and transportation systems. We are actively seeking a Senior Project Manager to spearhead our expanding Transit practice in Seattle, contributing to significant rail and transit projects in one of the most vibrant transportation markets in the U.S.Role Overview: This position is primarily focused on project management (80%) with a secondary emphasis on marketing (20%). You will oversee complex technical projects while also enhancing our visibility and influence in the Seattle region.Lead Complex Transit Initiatives: As the technical authority on diverse rail and transit projects, you will develop transit infrastructure, maintenance facilities, electrical systems, and operational facilities, ensuring compliance with industry standards and client specifications from concept through to construction support.Ensure Project Excellence: You will manage project budgets, timelines, and deliverables to achieve outstanding outcomes. This includes guiding the creation of engineering documentation, specifications, cost estimates, and performing quality assurance throughout all project phases.Foster Collaborative Solutions: Collaborate closely with interdisciplinary teams and external partners, including structural, civil, mechanical, electrical, and architectural specialists to deliver comprehensive solutions. You will maintain robust client relationships and engage in field investigations and design coordination meetings.Support the Complete Project Lifecycle: Provide ongoing engineering services such as RFI responses, contractor submittal reviews, as-built documentation support, and field inspections.Nurture Future Leaders: Mentor and develop junior engineering staff and project coordinators, creating a culture of technical excellence and professional development.Expand Our Seattle Footprint: Engage in business development activities, including proposal preparation and client relationship management, to enhance our Transit and Rail practice visibility in the local market.

Jan 16, 2026

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Director of Transit/Rail and Client Account Management – Pacific Northwest

AECOM

Full-time|On-site|Seattle

The Director of Transit/Rail and Client Account Management for the Pacific Northwest is a visionary leader focused on growth and collaboration. This role involves working closely with the Division Manager and other senior leaders to mentor staff in a fast-paced environment, driving business development, project management, and technical excellence while ensuring profitability. The ideal candidate is a civil engineer with substantial delivery experience and a strong understanding of growth and profit and loss management.Key Responsibilities Include:Serve as a prominent representative for AECOM in the region, enhancing visibility and engagement.Develop and nurture a high-performing team within a dynamic growth environment.Support the strategic growth and sales initiatives of AECOM’s Transit-Rail Services.Consistently embody AECOM’s commitment to safety and promote a culture that prioritizes safety.Build strong client relationships, focusing on delivering value and fostering a client-centric culture.Collaborate with operations and senior leadership on staffing, recruiting, retention, and employee engagement.Enhance project performance while ensuring quality, safety, and operational profitability.Contribute to a diverse, inclusive, and innovative culture in the West Coast region.Lead negotiations for contractual and financial agreements with clients and sub-consultants.Strategically manage the financial execution of the division’s profit and loss.

Mar 12, 2026

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Experienced Electrical Engineer for Rail Projects

TKDA

Full-time|On-site|SEA - Seattle, Washington

Are you eager to leverage your electrical engineering skills within a collaborative and innovative environment? At TKDA, we take pride in being a 100% employee-owned firm, where each member contributes to our collective success. Joining our team means you’re not only working on impactful projects but also shaping your professional future.We are currently seeking a Professional Electrical Engineer with a robust background in building and industrial power, lighting, and signal system design to enhance our Rail team based in Seattle, WA.Your ResponsibilitiesAs a pivotal member of our Rail Electrical team, you will work closely with specialists in Electrical, Mechanical, Civil, Structural, and Architectural fields to devise innovative solutions for Class I Railroads and Mass Transit organizations across the nation. Whether working on new facilities or significant renovations, your contributions will ensure that essential infrastructure remains operational.In this capacity, you will:- Spearhead electrical engineering initiatives from initial concept to construction, crafting safe, reliable, and sustainable designs tailored to client specifications.- Design power systems, encompassing industrial and commercial applications, generators, and EV charging infrastructure.- Create comprehensive designs for interior and exterior lighting, site power plans, single-line diagrams, panelboard schedules, conduit and cable layouts, along with detailed construction drawings.- Assist in construction administration by addressing contractor RFIs, evaluating submittals, and conducting site observations to verify adherence to plans and specifications.

Dec 26, 2025

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Professional Mechanical Engineer - Rail Group

TKDA

Full-time|On-site|SEA - Seattle, Washington

Are you ready to make a significant impact? Join our employee-owned, multidisciplinary team as a Professional Mechanical Engineer in our Rail group based in Seattle!This role is not just another engineering position; you will collaborate with a diverse team of Mechanical, Electrical, Civil, Structural, and Architectural professionals. Together, we work on critical projects that enhance the nation’s transportation infrastructure. From Class I and shortline railroads to commuter rail agencies, transit systems, municipalities, ports, and private developers, you will help design and implement solutions that truly matter.Your Responsibilities:- Engage in a variety of projects including fueling facilities, loading/unloading systems, maintenance facilities, tank farms, pump stations, and railyard operations.- Develop comprehensive plans, studies, and detailed designs for industrial mechanical systems and building systems. This includes creating process flow diagrams, piping and instrumentation diagrams, equipment layouts, and HVAC/plumbing systems.- Oversee construction administration by interpreting plans, observing operations, and ensuring compliance with specifications.- Collaborate closely with clients and internal teams to define project scope, manage budgets and schedules, and uphold quality standards.Why You Will Love Working Here:- Play a pivotal role in shaping our projects; as an employee-owned company, your ideas are valued.- Contribute to projects that positively impact transportation and infrastructure.- Be a part of a team that prioritizes creativity, problem-solving, and professional growth.

Dec 29, 2025

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Bridge Engineer and Project Manager

KPFF Consulting Engineers

Full-time|On-site|Seattle

About the Role KPFF Consulting Engineers is hiring a Bridge Engineer and Project Manager in Seattle. This position leads bridge and transportation projects from planning through delivery. The work includes technical oversight, project scheduling, and coordination with clients and stakeholders. What You Will Do Manage project timelines and deliverables for bridge and transportation assignments Coordinate with clients, stakeholders, and internal teams Provide technical guidance to engineers and designers throughout each project phase Support a collaborative team focused on quality and innovation in infrastructure Who We’re Looking For Background in bridge engineering and project management Experience leading multidisciplinary teams Strong communication and organizational skills Interest in shaping infrastructure projects in Seattle

Apr 17, 2026

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Structural Engineer and Project Manager

KPFF Consulting Engineers

Full-time|On-site|Seattle

We are seeking a talented Structural Engineer and Project Manager to join our dynamic team in Seattle. In this role, you will take the lead on exciting projects, providing innovative engineering solutions while managing project timelines and budgets. Collaborating closely with architects, contractors, and clients, you will ensure the successful delivery of high-quality structural designs.

Apr 9, 2026

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Senior Project Manager - Civil Engineering

TKDA

Full-time|Hybrid|SEA - Seattle, Washington

We are seeking a highly skilled Senior Project Manager / Senior Professional Engineer with a robust background in designing and overseeing a diverse range of projects in the transportation and municipal/government sectors. In this pivotal role, you will collaborate with a talented team of Civil, Water Resources, Electrical, Mechanical, and Structural engineers to deliver exemplary civil design and manage multi-disciplinary projects.Embracing a “Seller-Doer” philosophy, you will work closely with the Regional Vice President to enhance our service offerings and bolster our reputation. Your contributions will include the development of strategic marketing initiatives, nurturing client relationships, identifying potential opportunities, crafting proposals, and presenting to clients.At TKDA, our employee-owned, multi-disciplinary team excels in fostering collaboration and innovation, ensuring that each project is designed for cost efficiency and risk management. Join us to make a meaningful impact in the communities we serve while advancing your career in a supportive hybrid work setting.Hybrid Work Environment: Tuesday - Thursday In-Office | Monday & Friday Work From Home

Jan 6, 2026

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Senior Transportation Engineer/Project Manager

KPFF Consulting Engineers

Full-time|On-site|Seattle

Join our dynamic team at KPFF Consulting Engineers as a Senior Transportation Engineer/Project Manager. In this critical role, you will lead and manage transportation engineering projects, working collaboratively with cross-functional teams to deliver innovative solutions. Your expertise will contribute to the planning, design, and implementation of transportation infrastructure projects that enhance community mobility and safety.

Mar 27, 2026

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Transportation Project Engineer

KPFF Consulting Engineers

Full-time|On-site|Seattle

Join our dynamic team at KPFF Consulting Engineers as a Transportation Project Engineer. In this role, you will leverage your engineering expertise to manage and deliver innovative transportation projects that enhance the infrastructure of our communities. You will collaborate with a talented team of professionals, utilizing the latest technology and methodologies to ensure project success.

Mar 27, 2026

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Project Manager

Integrated Resources Inc.

Full-time|On-site|Seattle

We are seeking a dynamic and results-oriented Project Manager to join our team at Integrated Resources Inc. in Seattle. In this role, you will be responsible for overseeing the planning, execution, and completion of projects within our organization. You will work closely with cross-functional teams to ensure that project goals are met on time and within budget.The ideal candidate will have excellent communication and leadership skills, as well as the ability to manage multiple projects simultaneously. You will be instrumental in driving project success and ensuring alignment with our strategic objectives.

Dec 16, 2015

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SaaS Onboarding Manager - Professional Services

Zenoti

Full-time|$125K/yr - $140K/yr|On-site|Seattle, Washington, United States

Zenoti offers a comprehensive, cloud-based software suite tailored for the beauty and wellness sector. Our platform empowers businesses to effectively manage all aspects of their operations through a unified mobile solution, including online appointment scheduling, POS systems, CRM, employee management, inventory management, and integrated marketing programs. By leveraging Zenoti, clients can optimize their systems, cut expenses, and enhance customer loyalty and spending. Engineered for scalability and reliability, our platform harnesses enterprise-level technology suitable for businesses of various sizes.With over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, Zenoti serves a diverse portfolio of globally recognized brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Recent milestones include exceeding a $1 billion unicorn valuation, receiving recognition as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking 316th on Deloitte’s 2020 Technology Fast 500™. We are also honored to be recognized as a Great Place to Work Certified™ for 2021-2022, reinforcing our commitment to empowering individuals to thrive and achieve their potential. To learn more about Zenoti, visit: https://www.zenoti.comAbout the RoleAs the Practice Manager on our Onboarding team, you will lead a dynamic group of Product Specialists and Project Managers dedicated to onboarding our SaaS clients. You will be responsible for ensuring the success of new customer implementations, fostering internal team development, and acting as a key leader in delivering our services. Your role will be pivotal as you represent Zenoti to our clients, demonstrating the value our platform brings beyond mere implementation.This position is ideal for someone who excels in tackling complex challenges, cultivating strategic relationships, utilizing AI-driven insights, and enhancing both personnel and processes within a fast-paced SaaS environment.What You’ll Be DoingTeam Leadership & Talent DevelopmentManage, coach, and mentor a team of 8–10 Product Specialists and Project Managers.Align team members’ personal growth with business objectives while establishing clear development pathways.Foster a culture of accountability, ownership, and collaboration.

Apr 12, 2026

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Senior Civil Transportation Engineer - Special Projects

KPFF Consulting Engineers

Full-time|On-site|Seattle

About the Role:The Special Projects Division at KPFF is expanding, and we are seeking a driven and proactive Senior Civil Transportation Engineer to enhance our vibrant team in Seattle or Tacoma, WA. You will be immersed in the heart of the city, engaging in a variety of intricate roadway and transportation enhancement projects on design-build initiatives. As a vital contributor, you will not only polish your current skills in transportation engineering but also delve into design, project management, and delivering exceptional client service. Prepare to be supported by an unparalleled team, elevate your skills, and evolve into a true expert in consulting!What You’ll Be Doing:Civil Design and Development:Utilize your engineering skills on a range of projects, collaborating with colleagues to create innovative solutions employing best practices in linear utility projects, street enhancements, design/build efforts, and transportation infrastructure.Participate in projects related to waterfront and industrial developments, applying your expertise to achieve successful results in these niche areas.Learn to evaluate risks and design mitigation strategies that contribute to project success.Gain insights into ensuring compliance with regulations throughout project lifecycles, including understanding permitting requirements.Enhance your problem-solving abilities by overcoming challenges through both traditional and contemporary engineering methods.Project Leadership:Oversee project tasks, ensuring effective coordination of timelines, budgets, and resources for successful project completion.Conduct site inspections as needed to guarantee adherence to project specifications and industry standards.Guide and mentor team members to foster their professional growth and development.Client Engagement and Exceptional Service:Build and maintain strong relationships with clients by actively addressing their needs, providing transparent communication, and delivering tailored solutions that align with their goals.Act as a trusted advisor to clients, offering expert insights and proactive support throughout all project phases.

Dec 15, 2025

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Project Manager Position

Integrated Resources, Inc.

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Join Integrated Resources, Inc. as a Project Manager, where you will lead critical projects that drive our company's success. In this role, you will be responsible for planning, executing, and closing projects while ensuring they are completed on time and within budget. Your leadership will guide teams to deliver exceptional results and maintain open communication with stakeholders throughout the project lifecycle.

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Apr 11, 2026

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Research Project Manager

Truveta

Full-time|$110K/yr - $125K/yr|Hybrid|Seattle, WA

About Truveta Truveta is building a health provider-led data platform with a mission to Save Lives with Data. The company aims to speed up research for cures, provide clinicians with expert insights, and help families make informed healthcare decisions. The team brings together expertise in health, software, and big data, united by shared core values. Learn more about these values at truveta.com/careers. Work Model and Location Founded in the Pacific Northwest, Truveta has team members across the United States. The company supports a flexible hybrid work model, so employees can work from almost anywhere. However, everyone is expected to attend at least one in-person team meeting each year in Seattle, WA. Team Collaboration To support collaboration, Truveta schedules meetings during Pacific Time hours. Recurring meetings are avoided after 3 PM PT, but ad hoc meetings may occur between 8 AM and 6 PM PT. Role Overview: Research Project Manager The Research Project Manager will join a mission-driven team focused on solving complex health and technical challenges. This role calls for a collaborative team player who is eager to contribute and finds motivation in meaningful work.

Apr 16, 2026

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Facilities Project Manager

Seattle Art Museum

Full-time|$109K/yr - $134K/yr|On-site|Seattle, WA

ABOUT THE ROLE As a Facilities Project Manager at the Seattle Art Museum, you will lead and oversee various capital and facilities projects, coordinating activities with contractors and professional service firms involved in construction, repair, maintenance, and remodeling across all museum locations. This role encompasses comprehensive project management responsibilities, including subcontractor oversight, stakeholder relations, quality assurance, safety protocols, scheduling, and adherence to project budgets.FLSA Status: Full-Time, ExemptReports To: Director of FacilitiesCompensation: $109,000.00 - $134,000.00/year, with a target hiring range of $112,000 - $118,000/yearWork Location: On-Site in Downtown Seattle Key Responsibilities:- Collaborate closely with the Director of Facilities on all assigned projects.- Plan, manage, and coordinate project activities to achieve objectives efficiently, safely, and within budget and timeline constraints.- Define project goals, requirements, and deliverables while determining necessary tasks and resources.- Develop and execute comprehensive project work plans.- Supervise the RFP processes as assigned.- Manage vendor relationships, including selection, onboarding, performance assessment, risk management, and invoicing.- Identify potential project risks and formulate effective mitigation strategies.- Oversee all project elements including scope, schedule, budget, safety, and quality, while creating detailed timelines as needed.- Proactively address and resolve project challenges, implementing necessary changes to meet deliverables.- Maintain thorough project documentation including budgets, schedules, and closure documentation.- Coordinate warranty-related project work.- Develop and implement communication plans for project updates.- Engage with a variety of stakeholders to ensure project deliverables are met.- Maintain clear communication with vendors, internal teams, and stakeholders.- Facilitate the contracting process, acting as the primary liaison with internal and external counsel.- Schedule and manage meetings with contractors and stakeholders, documenting notes as required.- Represent the museum at project meetings and collaborate with colleagues to make informed business decisions.- Supervise project work to ensure compliance with museum standards and quality expectations.

Mar 6, 2026

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Construction Project Manager - Public Sector Projects

Turner Townsend

Full-time|On-site|Seattle

Join Turner Townsend as a Construction Project Manager specializing in Public Sector Projects. In this pivotal role, you will oversee and manage various construction projects, ensuring they meet all objectives on time and within budget. Your expertise will guide teams through the project lifecycle, from planning and execution to completion.

Jan 21, 2026

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Construction Project Manager

Turner Townsend

Full-time|On-site|Seattle

Join our dynamic team at Turner Townsend as a Construction Project Manager in Seattle. In this pivotal role, you will lead and manage construction projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. Your expertise will be crucial in collaborating with various stakeholders, overseeing project timelines, and maintaining high-quality standards.

Mar 7, 2026

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Senior Manager of SaaS Client Onboarding - Professional Services

Zenoti

Full-time|$130K/yr - $145K/yr|On-site|Seattle, Washington, United States

Zenoti offers a comprehensive, cloud-based software platform tailored for the beauty and wellness industry. Our solution empowers users to efficiently manage all business operations through a unified mobile application, including online appointment scheduling, point of sale (POS), customer relationship management (CRM), staff management, inventory control, and integrated marketing tools. By utilizing Zenoti, clients can optimize their processes, cut operational expenses, and enhance customer loyalty and spending. Our platform is built for scalability and reliability, leveraging enterprise-grade technology suitable for businesses of any size.With a footprint that spans over 50 countries, Zenoti serves more than 30,000 salons, spas, medspas, and fitness studios, partnering with renowned global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Our achievements include reaching a unicorn valuation exceeding $1 billion, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. Additionally, we take pride in being named a Great Place to Work Certified™ for 2021-2022, reaffirming our commitment to empowering individuals to thrive and discover their potential. Learn more about us at: zenoti.com About the RoleAs the Senior Manager within our Onboarding team, you will lead a high-performing group of Product Specialists and Project Managers dedicated to onboarding our SaaS clients. You will be responsible for the successful implementation of new customer solutions, fostering internal team development, and acting as a pivotal leader in ensuring our service delivery. You will also represent Zenoti to our clients, demonstrating how our platform delivers value that extends beyond initial implementation.This position is ideal for an individual who excels at solving intricate challenges, cultivating strategic partnerships, utilizing AI-driven insights, and enhancing both personnel and processes in a dynamic SaaS environment.Key ResponsibilitiesLeadership and DevelopmentOversee, mentor, and nurture a team of 8-10 Product Specialists and Project Managers.Align team members’ personal growth objectives with business goals and establish clear development pathways.Promote a culture of accountability, ownership, and teamwork.

Mar 12, 2026

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Senior Manager of SaaS Client Onboarding - Professional Services

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