About the job
About Fresha
Fresha is the premier marketplace platform in the beauty and wellness sector, trusted by millions of consumers and businesses around the globe. With over 130,000 businesses and 450,000 stylists using our platform, we have successfully processed over 1 billion appointments to date.
Headquartered in London, United Kingdom, Fresha operates from 15 offices across North America, EMEA, and APAC.
Our platform enables consumers to discover, book, and pay for beauty and wellness appointments with local businesses. In turn, beauty and wellness professionals utilize our comprehensive platform to manage their operations seamlessly through innovative business software and financial technology solutions.
Fresha’s ecosystem equips merchants with all essential tools for efficient business management, including appointment bookings, point-of-sale systems, customer record management, marketing automation, loyalty programs, beauty product inventory, and team management.
Our consumer marketplace enhances revenue potential for partner businesses by leveraging online bookings and automated marketing through mobile applications and advanced integrations with leading tech brands like Instagram, Facebook, and Google.
Role Overview
As Fresha embarks on its next phase of global expansion, the Platform team plays a crucial role in ensuring that this growth is swift, secure, and sustainable.
In your capacity as a Senior Platform Engineer, you will hold complete responsibility for the design, deployment, and operation of our platform and services. Your primary objective is to eliminate obstacles for engineers, minimize operational risks, and ensure that the platform effectively scales in alignment with the business's growth.
Your mission is to provide engineers with the appropriate tools, methodologies, and infrastructure necessary for them to deliver their work efficiently, safely, and confidently.
We place a strong emphasis on the impact of our work on customers, even when the tasks are internal; our platform improvements are aimed at enhancing the overall customer experience.
To cultivate a collaborative work environment that thrives on in-person interactions and teamwork, all employees at Fresha are required to work from our dog-friendly office four days a week, with the flexibility to work remotely every Wednesday. The office is located at: The Bower, The Tower, 207 Old St, London EC1V 9NR.
