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Senior Product Business Analyst

TebraHeredia, Heredia, Costa Rica
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Your Professional Qualifications5+ years of experience in Product Analytics, Business Intelligence, or Data Analytics within a SaaS environment. Proven consultative leadership skills in aligning and guiding product teams to enhance user flow and engagement. Strong proficiency in SQL and experience with data visualization tools such as Tableau. Exceptional analytical and problem-solving abilities, with a focus on delivering actionable insights. Excellent communication skills, capable of creating compelling narratives from data for stakeholders at all levels. Ability to work collaboratively in cross-functional teams and manage multiple priorities effectively.

About the job

Tebra communicates exclusively with candidates through official channels, such as email addresses ending in @tebra.com, @patientpop.com, or @kareo.com, and via our applicant tracking system, Greenhouse. We prioritize your privacy and will not request sensitive personal information through social media or text messages. Please note that we do not conduct interviews via instant messaging.

About the Role

Tebra is looking for an experienced Senior Product Business Analyst to enhance our product analytics initiative, facilitating agile and informed decision-making across our platform teams. You will serve as the vital link between data insights and strategic decision-making by converting complex product usage metrics into straightforward, actionable insights that will influence our roadmap strategy, feature adoption, and drive product innovation.

Your Area of Focus

  • Develop and refine Tebra’s product performance metrics and reporting framework to maintain visibility into active usage (DAU/MAU) and feature adoption.
  • Act as a strategic business partner to Product and Engineering leadership by translating usage data into actionable insights that inform roadmap prioritization.
  • Produce leadership-ready analyses and Tableau dashboards that shape decision-making and track progress towards product objectives.
  • Create and manage scalable SQL models in Snowflake that enable self-service analytics and reliable product reporting.
  • Establish consolidated reporting standards to provide a coherent view of the user journey across Product, Engineering, and Finance.
  • Collaborate closely with cross-functional analysts in Customer Success, Growth, and Finance to derive insights linking product usage to business metrics such as retention, expansion, and pricing strategies.
  • Develop and maintain a thorough data dictionary for the product analytics function to promote data literacy throughout the organization.

About Tebra

At Tebra, we are dedicated to empowering healthcare providers with innovative technology solutions that enhance patient care and streamline operations. Our commitment to excellence drives our product development, making us a leader in the SaaS healthcare space.

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