Senior Program Manager, Driver & Marketplace Operations

BoltTallinn, Estonia

On-site Full-time

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Experience Level

Senior

Qualifications

As a Senior Program Manager, your key responsibilities will include:Defining and owning the essential business metrics related to Driver and Marketplace operations, ensuring alignment with Central Operations and Product leadership. Developing diagnostic frameworks and playbooks for city-level teams to analyze metric movements and conduct root-cause analysis post-feature enablement. Designing governance frameworks for feature configuration management that include processes and guidelines to enhance operational excellence.

About the job

Join our dynamic Central Operations team as a Senior Program Manager, where your expertise will be pivotal in managing and scaling our Driver and Marketplace operations.

At Bolt, we are proud to serve over 200 million customers across more than 50 countries, making us one of the fastest-growing tech companies in Europe and Africa. Our success is driven by our dedicated team and our commitment to inclusivity, ensuring everyone feels welcome, regardless of race, color, religion, gender identity, sexual orientation, age, or disability.

We strive to create cities that prioritize people over cars, and we need your skills to help us achieve this vision!

About Bolt

Bolt is on a mission to revolutionize urban mobility. With a diverse workforce and a commitment to inclusivity, we are reshaping how people connect with their cities.

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