Senior Solution Advisor, SLED & Utilities

WalkMeRaleigh

On-site Full-time

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Experience Level

Senior

Qualifications

Proven experience in technical sales or as a solution advisor in a software environment. Strong understanding of digital transformation and the utility/SLED sectors. Exceptional communication skills with the ability to engage and influence senior executives. Demonstrated ability to lead complex technical evaluations and develop high-impact solutions. Experience working in collaborative team settings and managing stakeholder expectations.

About the job

In partnership with SAP, WalkMe transforms the digital transformation landscape. This collaboration enables businesses to unlock the full potential of SAP’s comprehensive ERP solutions while significantly improving user experience and productivity through WalkMe’s intuitive platform.

As a Senior Solution Advisor, you will report directly to the Director of Solution Advisory within the Solution Advisory team. Your primary responsibility will be to lead intricate technical evaluations for customers in the SLED (State and Local Government & Education) and Utilities sectors, effectively translating critical business challenges into impactful WalkMe solutions. Your success will hinge on your ability to serve as a senior technical advisor, facilitate executive-level discovery sessions, and shape solution strategies throughout extensive, multi-stakeholder sales cycles.

About WalkMe

WalkMe, an SAP company, is at the forefront of digital transformation with our innovative Digital Adoption Platform (DAP). Our mission is to empower businesses to harness technology effectively, ensuring that organizations maximize their digital capabilities and achieve transformative success in today's competitive landscape.

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Senior Professional Services Consultant at WalkMe | Raleigh

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Join WalkMe, an innovative SAP company that has transformed the Digital Adoption Platform (DAP) landscape, empowering business leaders to navigate the complexities of modern technology. Our platform enhances employee efficiency through features like guidance, engagement, insights, and automation, while providing executives with enhanced visibility into digit…

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Senior Professional Services Consultant at WalkMe | Raleigh

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Join WalkMe, a trailblazer in the Digital Adoption Platform (DAP) arena, as we empower businesses to navigate and leverage technology in an ever-evolving digital landscape. With our innovative features—guidance, engagement, insights, and automation—organizations can enhance employee productivity, provide executives with in-depth visibility into digital interactions, and optimize their digital assets to successfully drive transformation.In partnership with SAP, WalkMe is redefining the digital transformation narrative, enabling businesses to unlock the full potential of SAP's comprehensive ERP solutions while elevating user experience through our user-friendly digital adoption platform.As a Senior Professional Services Consultant at WalkMe, you'll play a critical role in implementing our platform for diverse clients. We seek a dynamic and enthusiastic team player who will collaborate with clients to design and develop tailored solutions that enrich user experiences across various platforms. The ideal candidate is passionate about technology, adept at problem-solving, and dedicated to ensuring customer success. You will report directly to a Professional Services Manager.

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WalkMe, now part of SAP, supports organizations in overcoming digital friction and managing technology change. With a client base that includes over 1,600 companies, among them 55 Fortune 100 and 6 Fortune 10 organizations, WalkMe continues to shape how enterprises interact with technology. Role overview This Senior Legal Counsel position is based in Raleigh and focuses on leading commercial transactions for a technology-driven business. The role involves working closely with colleagues across the company to support business goals while managing legal risk. What you will do Lead and negotiate complex technology transactions Advise on intellectual property licensing matters Draft and review software-as-a-service (SaaS) agreements Act as a strategic partner in deal-making, balancing business needs with risk management Requirements Extensive experience in technology transactions Strong background in intellectual property licensing Proven ability to handle SaaS agreements Demonstrated business acumen and skill in managing risk

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Senior Field Marketing Manager at WalkMe | Raleigh

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WalkMe, a subsidiary of SAP, is at the forefront of Digital Adoption, providing innovative solutions that empower organizations to fully leverage technology in today's intricate digital environment. Through our unique features—guidance, engagement, insights, and automation—employees enhance their efficiency, executives achieve better visibility into digital engagement, and organizations optimize their digital assets, paving the way for successful digital transformations.Our partnership with SAP is transformative, enabling businesses to unlock the full potential of SAP's powerful ERP solutions while simultaneously improving user experience and productivity with WalkMe's user-friendly digital adoption platform.We are in search of an enthusiastic Senior Field Marketing Manager to lead and implement our integrated marketing strategy through targeted initiatives and events across the Eastern U.S. and Canada. Reporting directly to the Sr. Director of Field Marketing, this role requires a proactive, data-driven marketing leader who not only plans events but also takes full ownership of their region's marketing efforts. The ideal candidate will develop and execute comprehensive go-to-market strategies that align with overarching business goals, collaborate extensively with sales, technical, and customer success teams, and enhance both inbound and outbound funnel performance. In this role, you will serve as the primary advocate for WalkMe’s brand, driving demand generation and customer engagement within your region.

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WalkMe, a subsidiary of SAP, has set the standard for Digital Adoption Platforms (DAP), allowing business leaders to fully leverage technology in today's intricate digital realm. With WalkMe's innovative features—guidance, engagement, insights, and automation—employees enhance their productivity, executives gain deeper insights into digital usage, and organizations optimize their digital resources, fostering effective digital transformation.In partnership with SAP, WalkMe is redefining the digital transformation landscape. This collaboration empowers businesses to unlock the full potential of SAP's powerful ERP solutions while seamlessly improving user experience and productivity through WalkMe's user-friendly digital adoption platform.As a Customer Success Engineer, you will blend advisory services, implementation expertise, and proactive engagement to promote adoption, retention, and growth. Your proactive approach will involve analyzing reports, utilizing AI insights, and anticipating customer needs. This role serves as a vital link between product capabilities and business outcomes, acting as both a trusted advisor and a practical resource for strategic initiatives.

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Senior Product Marketing Manager - AI at WalkMe | Raleigh

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Join WalkMe, an SAP company that pioneered the Digital Adoption Platform (DAP), empowering business leaders to fully leverage technology in today’s intricate digital environment. By utilizing WalkMe’s innovative features—guidance, engagement, insights, and automation—employees enhance their efficiency, executives gain deeper visibility into digital usage, and organizations maximize their digital resources, facilitating successful digital transformation.Our partnership with SAP is a game-changer, enabling businesses to unlock the immense potential of SAP's powerful ERP solutions while simultaneously improving user experience and productivity through WalkMe’s user-friendly digital adoption platform.As the Senior Product Marketing Manager for AI, you will spearhead the go-to-market (GTM) strategy and positioning of WalkMe’s generative and agentic AI capabilities. Your role involves crafting distinct programs, packaging, and messaging that resonates with customers, analysts, and partners alike.With over a decade of assisting customers in optimizing their technology stacks, WalkMe is uniquely positioned to play a pivotal orchestration role in AI transformation across global enterprises. You will be at the cutting edge of introducing new agentic products to market that integrate applications to perform tasks that were previously unattainable. Collaborating closely with our product and R&D teams, you will help shape our product strategy and launch new features that will elevate human productivity to unprecedented levels. Additionally, you will work alongside global GTM teams in Sales and Customer Success to effectively position WalkMe's AI solutions for enduring success.

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WalkMe, a subsidiary of SAP, is at the forefront of the Digital Adoption Platform (DAP) revolution, empowering business leaders to fully leverage technology in today's intricate digital environment. By utilizing WalkMe's innovative features—guidance, engagement, insights, and automation—organizations can enhance employee productivity, provide executives with deeper visibility into digital utilization, and optimize their digital resources, all contributing to successful digital transformation.The synergy between SAP and WalkMe creates a transformative partnership that enhances the digital transformation landscape. This collaboration helps businesses realize the full potential of SAP's comprehensive ERP solutions while improving user experience and productivity through WalkMe's user-friendly digital adoption platform.We invite applications for the role of Customer Success Engineering (CSE) Manager, tasked with leading, developing, and empowering a high-performing CSE team. This pivotal position will oversee service delivery, customer success outcomes, capacity planning, and operational excellence—driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set high standards for solution advisory excellence, advancing a proactive approach where engineers harness insights, anticipate challenges, mitigate escalations, and expedite customer success. This role requires a blend of leadership, delivery management, enablement strategy, and cross-functional collaboration.

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Senior Solution Advisor, SLED & Utilities

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WalkMe, a proud member of the SAP family, has revolutionized the way organizations approach digital transformation with our pioneering Digital Adoption Platform (DAP). Our innovative platform empowers business leaders to fully leverage technology in today’s intricate digital environment. By harnessing the power of WalkMe's capabilities—comprising guidance, engagement, insights, and automation—employees enhance their productivity, executives gain deeper visibility into digital usage, and organizations optimize their digital assets to achieve successful transformations.In partnership with SAP, WalkMe transforms the digital transformation landscape. This collaboration enables businesses to unlock the full potential of SAP’s comprehensive ERP solutions while significantly improving user experience and productivity through WalkMe’s intuitive platform.As a Senior Solution Advisor, you will report directly to the Director of Solution Advisory within the Solution Advisory team. Your primary responsibility will be to lead intricate technical evaluations for customers in the SLED (State and Local Government & Education) and Utilities sectors, effectively translating critical business challenges into impactful WalkMe solutions. Your success will hinge on your ability to serve as a senior technical advisor, facilitate executive-level discovery sessions, and shape solution strategies throughout extensive, multi-stakeholder sales cycles.

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