Senior Solution Delivery Manager

Zuora, Inc.Costa Rica

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

10+ years of comprehensive enterprise software experience, including 5+ years as a program/project managerDeep expertise in implementing enterprise software applications such as ERP, CRM, or SCM across diverse clientele, from SMBs to Fortune 500 companies. Prior experience with subscription billing and/or revenue implementation projects is highly advantageous. Strong proficiency in SaaS-based implementations is highly desirable. Exceptional client service and/or management consulting background. Proven ability to manage implementation financials, with a focus on budget and service revenue management. Demonstrated capacity to handle multiple concurrent engagements. Successful candidates will possess strong communication and problem-solving skills with a solid customer focus.

About the job

Costa Rica

About Zuora

At Zuora, we empower businesses to grow intelligently and adapt swiftly. Our innovative platform supports modern business models, from subscriptions and usage-based pricing to AI-driven and outcome-oriented offerings, enabling companies to launch new products, automate intricate billing, and achieve predictable, recurring revenue.

Having pioneered the Subscription Economy for over a decade, we are now evolving to build the ultimate platform for quote-to-cash, helping businesses monetize their products and services with a flexible, AI-ready infrastructure.

The Opportunity & About the Team

Your proven track record in leading implementation teams at the enterprise level to deliver a range of moderate to complex solutions across domestic and international regions will be crucial in steering the delivery team. You will oversee project quality, financials, risks, and performance for all Zuora implementations. Your role will encompass managing the entire project delivery process, ensuring adherence to timelines, budget constraints, and customer satisfaction.

With your extensive experience in implementing enterprise software systems, particularly with SaaS, ERP, or Order to Revenue systems, you'll be ready to make an impact from day one. Your passion for multitasking will be essential as you handle project plans and lead multiple implementations simultaneously. Successful Solution Delivery Managers at Zuora are proactive risk managers, addressing potential issues before they escalate.

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS

About Zuora, Inc.

Zuora, Inc. is at the forefront of the Subscription Economy, offering a comprehensive platform that facilitates the management of subscription-based business models. With a commitment to innovation, Zuora helps organizations automate billing and revenue processes while driving growth through adaptable and intelligent solutions.

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