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Senior Solutions Architect - Remote

ExpelRemote
Remote Full-time $162K/yr - $175K/yr

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Experience Level

Mid to Senior

Qualifications

To excel in this position, you should possess:A profound understanding of the challenges faced by potential clients and the ability to set transparent expectations about how Expel can address those challenges. Expertise in selling with empathy and integrity during prospect interactions. A collaborative spirit to work with sales teams on strategy, provide service demonstrations, and serve as a technical expert on Expel’s offerings. Experience in running PoCs and ensuring delivery teams meet client needs effectively.

About the job

The Senior Solutions Architect at Expel works directly with prospective clients, helping them navigate the challenges of cybersecurity. This remote role centers on serving as a trusted advisor: clarifying complex problems, recommending practical solutions, and building trust, even when the best answer lies outside Expel's own offerings.

What you will do

  • Listen closely to clients to identify their security needs and set realistic expectations for how Expel can assist.
  • Develop strategies for delivery teams, making sure solutions fit each client’s goals and business context.
  • Scope and lead Proofs of Concept (PoCs) in partnership with the delivery organization, giving clients the information needed to make informed decisions.
  • Guide clients through both organizational and technical challenges, with a focus on their long-term success.
  • Communicate clearly and directly, avoiding jargon, and provide honest answers.

What matters at Expel

  • Integrity and empathy in every client interaction
  • Clear, sincere communication instead of buzzwords
  • Commitment to connecting clients with the right solutions, even if those solutions are not from Expel
  • Building trust and relationships for the long term

What success looks like

Success in this position means empowering clients to thrive, sometimes by demonstrating Expel’s capabilities, other times by helping them rethink their security strategies. The goal is always to make sure clients feel valued and supported, wherever their journey leads.

About Expel

At Expel, we are dedicated to providing unparalleled cybersecurity solutions. Our team is composed of industry specialists who are passionate about helping clients navigate their security journeys. We foster an environment where challenges are met with support and encouragement, allowing our team to grow alongside our clients.

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