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Experience Level
Senior
Qualifications
Proven experience in technical operations and support engineering. Strong problem-solving skills and the ability to work under pressure. Excellent communication and teamwork abilities. Familiarity with ITIL frameworks and best practices. Relevant certifications are a plus.
About the job
Sumerge is looking for a Senior Staff Technical Operations & Support Engineer based in Cairo. This position centers on managing technical operations and providing reliable support for clients.
Role overview
The Senior Staff Technical Operations & Support Engineer takes a lead role in maintaining and improving operational processes. Daily work involves collaborating with colleagues across different teams to address challenges and find ways to increase efficiency.
Key responsibilities
Oversee and optimize technical operations
Deliver responsive support to clients
Work with cross-functional teams to improve workflows and implement solutions
Collaboration
This role works closely with other departments to ensure that operational goals align with client needs and company objectives.
About Sumerge
Sumerge is a leading technology solutions provider dedicated to delivering innovative services and products to our clients. With a strong focus on quality and customer satisfaction, we strive to empower businesses through technology.
Role Overview LEONI is hiring an Operations Quality Engineer in Cairo. This role focuses on maintaining and improving quality management within our engineering processes. Attention to detail and a proactive mindset are essential. Main Responsibilities Develop and implement quality assurance strategies for engineering operations Conduct regular audits to moni…
Job DescriptionAs the Lead IT Quality Engineer, you will play a pivotal role in elevating the quality standards across our IT product lifecycle. This position is crucial for the success of product teams, necessitating a distinctive combination of leadership capabilities, in-depth knowledge of the IT product lifecycle, and a proactive approach to anticipating and addressing potential quality challenges.In your capacity as a QE Lead, your core responsibility will be to monitor, guide, and mentor product teams. By delivering continuous feedback and coaching, you will foster a culture centered around quality and excellence. Exceptional communication and collaboration skills are vital to your success.You will frequently need to make significant decisions regarding quality enhancements and corrective measures, requiring a high degree of confidence and assertiveness.By maintaining stringent quality standards, you will enhance the company's reputation as an industry leader, securing a competitive edge in the market.Key Responsibilities: Guide and mentor teams to adhere to quality guidelines established in the IT Global Quality Strategy. Ensure each team understands and is familiar with the Quality Gates to be achieved. Oversee the compliance with Quality Gates at all stages of the IT Products Lifecycle. Collaboratively define corrective actions for unmet Quality Gates and track their effectiveness. Collect metrics and generate reports on quality for each team. Provide insights to the QA Manager to assist in shaping the Quality Strategy. Serve as the primary contact for all quality-related matters within Platforms, ARTs, and Product teams. Act as a liaison between external teams and CCH to ensure adherence to internal quality standards and promote team collaboration. Work closely with Scrum Masters and RTEs to ensure adherence to established Agile methodologies. Maintain an overview of quality across all product teams at both Platform and ART levels. Support the onboarding process for new team members. You will oversee quality throughout each phase of the Product Development Lifecycle without engaging in hands-on testing.
Join Pixelogic Media Partners, LLC, a leader in providing distribution services and innovative technology solutions tailored for the entertainment industry. We specialize in assisting studios, broadcasters, and digital retailers with the localization and distribution of feature films and episodic content to audiences around the world, ensuring timely delivery and exceptional quality.Our comprehensive suite of services encompasses end-to-end workflows, offering language services such as scripting, subtitling, access services, dubbing, and metadata localization in over 50 languages. Our technical expertise ensures that all content is mastered and prepared for various distribution formats, including digital cinema, digital media, and physical media (Ultra HD Blu-ray, Blu-ray, and DVD).Having serviced thousands of titles for platforms like iTunes, Google Play, YouTube, Netflix, and Amazon, we pride ourselves on our extensive catalog of authored Ultra HD Blu-ray, Blu-ray, and DVD titles. Our research and development team is at the forefront of technological advancements, working on cutting-edge solutions including 4K, high dynamic range (HDR), AI, machine learning, and our proprietary pHelix operating platform.If you are passionate about entertainment, innovation, and excellence in customer service, we invite you to be part of our dynamic team and contribute to the development of groundbreaking solutions that meet the content distribution needs of our media and entertainment clients.
About the Role dopay-8 is looking for a Quality Assurance Engineer in Cairo. This role focuses on maintaining and improving the quality of our software applications. The position works closely with developers to spot issues, suggest improvements, and help deliver reliable products to users. What You Will Do Test software applications to ensure they meet quality standards Work with the development team to identify and resolve bugs Suggest enhancements to product features based on testing results Support the team’s goal of providing strong user experiences Location Cairo, Cairo Governorate, Egypt
Join Pixelogic Media Partners, LLC, a leader in distribution services and technology solutions for the entertainment industry. We empower studios, broadcasters, and digital retailers to localize and deliver their feature and episodic titles to global audiences efficiently and with exceptional quality. Our comprehensive service offerings encompass end-to-end workflows, including language services such as scripting, subtitling, access services, dubbing, and metadata localization in over 50 languages. Our technical services ensure that this content is expertly mastered and prepared for all distribution formats, including digital cinema and physical media (Ultra HD Blu-ray, Blu-ray, and DVD). Having serviced thousands of titles for major platforms like iTunes, Google Play, YouTube, Netflix, and Amazon, we are at the forefront of content delivery. Our innovative research and development team is focused on cutting-edge technologies, including 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence, and our proprietary operating platform, pHelix. If you are passionate about entertainment, innovation, and providing excellent customer service, this is your chance to contribute to building pioneering solutions for our media and entertainment clients.
Job Overview: We are seeking a highly skilled Senior Quality Assurance Engineer to join our dynamic team at ssc-hr. In this remote role, you will play a critical part in ensuring the highest quality of our systems and applications by meticulously planning and executing comprehensive testing. Your primary focus will be on automated testing to enhance product stability and reliability, particularly in large and complex projects.Key Responsibilities:Develop and implement robust test plans and testing strategies to ensure quality benchmarks are met.Conduct functional, integration, and user acceptance testing to validate system performance.Design and implement innovative automation testing frameworks to streamline processes.Thoroughly document and track defects, collaborating closely with development teams to ensure timely resolution.Engage with highly complex systems and applications, enhancing their performance and reliability.Continuously improve quality assurance processes and test automation methodologies.Actively contribute to enhancing the overall quality of product releases.
Envision Employment Solutions is seeking a talented Quality Assurance Automation Engineer to join one of our esteemed partners, a leading multinational healthcare provider.Key Responsibilities:Establish and manage the complete automation infrastructure utilizing Cypress alongside frontend JavaScript, Node.js, SQL, and REST APIs.Create innovative automated tests with JavaScript to validate our feature set.Document the outcomes of test executions comprehensively.Lead and oversee manual testing processes.Contribute significantly as a member of an Agile development team.
Sarmad is on the lookout for a talented Quality Control Automation Engineer to enhance our quality assurance team. This is an exciting opportunity to work in a dynamic environment where your contributions will be valued.Key ResponsibilitiesDesign, implement, and maintain robust automated test scripts and frameworks.Seamlessly integrate automation testing into our CI/CD pipelines.Deliver regular updates on testing progress, defects identified, and overall quality metrics.
World Central Kitchen (WCK) is a nonprofit organization founded by Chef José Andrés in 2010. The group provides nutritious meals during disasters and humanitarian crises, adapting to the needs of affected communities and sourcing food locally when possible. Since its founding, WCK has delivered more than 450 million meals worldwide. Role overview This Culinary Quality Assurance Specialist position is based in Cairo, Egypt, and supports WCK’s field operations for Gaza. The contract runs for three months and reports to the Regional Culinary Manager for the MENA region. The specialist serves as the main authority on culinary quality, making sure food supplies inspected, approved, and shipped from Egypt meet WCK’s standards for dignified and culturally appropriate meals. This role connects the Supply Chain & Procurement team in Egypt with the Culinary Unit Manager in Gaza. Key responsibilities Quality inspection and vendor oversight Carry out regular quality inspections at vendor facilities, cold storage sites, warehouses, and packaging locations throughout Egypt. Review incoming and outgoing food items, such as frozen products, canned proteins, grains, dried goods, and other commodities, against WCK’s quality standards. Perform sensory evaluations, including taste, smell, texture, and appearance, for relevant product categories. Identify and document issues like brand inconsistencies, specification errors, packaging defects, and non-compliant products. Pre-dispatch cargo inspection Inspect all cargo shipments before they are sent to Gaza, verifying product quality, quantities, labeling accuracy, and cold chain maintenance. Report any non-compliance issues to the Supply Chain Manager and Culinary Unit Manager before approving dispatch. Ensure that flagged or rejected products are not shipped until resolved or replaced. Vendor engagement and feedback Communicate WCK’s culinary standards, taste preferences, and quality expectations to vendor teams. Provide structured feedback to vendors on product performance, focusing on taste, texture, consistency, and adherence to specifications. Help qualify new vendors and products through organized tasting and evaluation sessions. Build and maintain professional relationships with vendor representatives to encourage accountability and improvement. Coordination and reporting Stay in close contact with the Culinary Unit Manager in Gaza to align on kitchen needs, menu requirements, and operational updates.
Job DescriptionRole: Senior Automation Quality Control EngineerOverviewWe are looking for a meticulous and driven Senior Software Quality Control Engineer to become a vital part of our Quality Control team. In this role, you will be entrusted with the mission of guaranteeing the quality, reliability, and performance of our software applications through comprehensive manual and automated testing procedures. Your responsibilities will include analyzing requirements, crafting and executing test cases, documenting defects, and collaborating closely with developers, business analysts, and product owners to ensure the delivery of superior software solutions.ResponsibilitiesAnalyze business requirements, user stories, and technical specifications to formulate test scenarios.Design, develop, and maintain comprehensive test cases, test scenarios, and test data.Conduct functional, regression, integration, smoke, and UAT testing across diverse platforms.Create and uphold automated test scripts for UI, API, and integration testing.Seamlessly integrate automation suites with CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitHub Actions).Design and implement scalable test automation frameworks.Execute published API testing (SOAP & REST) utilizing tools such as SoapUI and Postman.Execute manual test cases and meticulously document defects with clear steps, evidence, and priority in defect tracking tools (e.g., Jira, Azure DevOps).Collaborate with developers and business analysts to reproduce, analyze, and resolve defects.Provide precise testing status updates and actively contribute to test planning and estimation.Adhere to established QA processes and standards while fostering continuous improvement.Validate backend data using SQL queries to ensure data integrity.
Key ResponsibilitiesDevelop, execute, and enhance thorough testing strategies (both manual and automated) for APIs, web, and mobile applications.Ensure precision and compliance in validating financial transaction processes (payments, card transactions, settlements, reconciliations).Conduct integration, regression, functional, non-functional, and end-to-end testing.Utilize industry-standard frameworks (Selenium, Cypress, Appium, Postman, JMeter) to automate test scenarios.Review requirements and offer insights for improved clarity, completeness, and testability.Serve as the QA owner for features: assess designs, API contracts, and acceptance criteria prior to development initiation.Collaborate with DevOps to embed automated tests into CI/CD pipelines.Analyze production issues, perform root cause investigations, and contribute to enhancing processes.RequirementsBachelor’s degree in Computer Science, Engineering, or a related discipline.4+ years of software testing experience; Fintech exposure is advantageous.Proficient in test automation tools (Selenium, Appium, Cypress, Playwright, or equivalent).Hands-on familiarity with API testing tools (Postman, SoapUI, RestAssured).Experience with mobile testing via Appium is preferred.Knowledge of performance and load testing tools (JMeter).Proficient in Confluence, Slack, and Jira management tools.Familiarity with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or Azure DevOps).Strong analytical and problem-solving capabilities.Exceptional communication and collaboration skills in a multi-national context.Fluency in English (both written and spoken).Desirable SkillsExperience with cloud platforms (AWS, Azure).Knowledge of BDD/TDD frameworks (Cucumber, SpecFlow).Familiarity with basics of security and penetration testing.Exposure to fintech or similarly high-growth, mobile-centric sectors.Comprehension of DevOps principles for mobile, including monitoring and crash reporting tools (Firebase, Sentry, Amplitude, etc.).Commitment to financial inclusion and social impact.BenefitsWhy Join Us?Be part of a rapidly growing fintech that is making a significant impact in emerging markets.Engage directly with top-tier enterprise clients and decision-makers.Drive tangible business outcomes, assisting organizations in digitizing payroll and empowering employees financially.Experience a dynamic, collaborative environment where your contributions shape the future of the company.
Advansys is an innovative solutions provider dedicated to developing intelligent, modular, and sustainable technology solutions that enhance operational efficiency, enrich customer experiences, and propel business modernization. With a robust team of over 400 proficient engineers, we cater to more than 100 enterprise clients across 14 countries. Our expertise spans a diverse range of premium services, including Business Automation, Industrial Digitization, Low-code Development, Cloud Services, Warehouse Automation, and Strategic Outsourcing. Established in 2014, Advansys operates under the umbrella of the INTRO Group, a prestigious private conglomerate founded in 1980, with diverse investments in sectors such as oil and gas, real estate, specialized engineering, financial investment, food, and manufacturing. We are in search of an experienced Senior Manual QA Engineer to spearhead end-to-end testing processes, ensure the delivery of high-quality software releases, and implement strategies for defect prevention. The successful candidate will oversee functional, integration, regression, and User Acceptance Testing (UAT) support across intricate enterprise applications. This role demands strong analytical capabilities, a profound understanding of QA methodologies, and experience operating within Agile and System Integration Testing (SIT) environments.
Join Delivery Hero as a Senior Engineer in IT Operations and play a pivotal role in ensuring the seamless operation of our technology systems. You will be responsible for optimizing our IT infrastructure, troubleshooting issues, and implementing innovative solutions to enhance our operational efficiency.
Envision Employment Solutions is on the lookout for a skilled Data Operations and Support Engineer to join our esteemed partner, a renowned global leader in IT Services and Consulting.Job SummaryThe Data Operations and Support Engineer will play a crucial role in ensuring the seamless operation and support of enterprise data platforms and integrations. This includes monitoring, troubleshooting, and maintaining production workflows across various systems such as SAP PO, Informatica, and Cloudera, while upholding data integrity and ensuring timely issue resolution.Key ResponsibilitiesOversee the end-to-end implementation of data strategies to support enterprise data management functions.Utilize supporting tools and logs to identify and present root causes of data issues across different functions.Manage the processes of production data operations, deployments, documentation, and data population to ensure compliance with corporate data management standards.Collaborate closely with data functions to ensure all support processes adhere to bank policies, internal controls, data protection legislation, and relevant industry standards.Identify opportunities for process efficiency and improvement, proposing and implementing data automation initiatives.Foster strong collaborative relationships with internal stakeholders, subject matter experts, clients, and vendors.Implement and oversee data backup, restore, and archiving solutions.Ensure data availability throughout its lifecycle.Monitor and manage the performance of data solutions, layers, and transactions.Align database standards from DBA to data support requirements across management layers.Support new data products and participate in new project initiatives.
Conduct thorough analysis and collection of quality-related records across all departments, ensuring compliance with good documentation practices. Create comprehensive reports for submission to the direct manager. Support the preparation of ISO requirements to guarantee completion of necessary documentation. Oversee the application of ISO systems across all branches to uphold company standards. Develop audit checklists to evaluate the effectiveness of ISO implementation. Establish the auditing plan and review supplier audit executions to maintain a controlled auditing process. Identify and address quality training needs for all personnel. Continuously implement, review, and enhance auditing materials to ensure they reflect current realities.
Sumerge is looking for a Senior Staff Technical Operations & Support Engineer based in Cairo. This position centers on managing technical operations and providing reliable support for clients. Role overview The Senior Staff Technical Operations & Support Engineer takes a lead role in maintaining and improving operational processes. Daily work involves collaborating with colleagues across different teams to address challenges and find ways to increase efficiency. Key responsibilities Oversee and optimize technical operations Deliver responsive support to clients Work with cross-functional teams to improve workflows and implement solutions Collaboration This role works closely with other departments to ensure that operational goals align with client needs and company objectives.
At Sumerge, our Technical Support team is dedicated to redefining the customer experience. By delivering comprehensive support and prompt problem resolution, our support engineers meet and exceed our customers' expectations while exploring innovative technology areas, products, and multi-technology solutions.Our Support team leverages extensive technical expertise to craft tailored solutions that align with our clients' objectives, empowering them to overcome significant business challenges through the optimal utilization of our offerings.As a trusted advisor to our clients, you will be relied upon to deliver timely and precise solutions to their technical issues.
About Octopus by RTGOctopus by RTG, a division of Robusta Technology Group, specializes in connecting top-tier tech talent with leading organizations across the MENA, GCC, Europe, the US, and Canada. Our mission is to empower growth, innovation, and excellence by establishing long-term partnerships between skilled professionals and innovative companies.Key ResponsibilitiesLead Comprehensive Testing: Design, plan, and execute thorough manual and automated testing strategies to ensure superior software quality throughout the development lifecycle, addressing both functional and non-functional requirements.Automation & Manual Testing: Create, maintain, and execute robust automated test scripts and frameworks, alongside meticulous manual testing to identify elusive bugs and edge cases.Bug Detection & Reporting: Exhibit exceptional attention to detail in identifying, documenting, and tracking defects, ensuring clear communication and efficient resolution of issues.Quality Leadership: Act as the senior point of contact for all quality-related initiatives, guiding a team of QA engineers and analysts in best practices for testing, defect prevention, and ongoing process enhancement.Client Engagement: Confidently lead discussions with clients regarding quality standards, test results, and defect management, translating technical findings into actionable business insights.Test Strategy Development: Architect and refine testing strategies, including risk-based testing approaches and regression testing plans, ensuring alignment with project goals and timelines.Collaboration & Mentorship: Collaborate closely with cross-functional teams to achieve quality objectives while mentoring junior QA staff and fostering a culture of quality across the organization.Continuous Improvement: Stay updated on emerging testing tools and methodologies, driving innovation in QA processes and advocating for the adoption of new technologies to enhance testing efficiency and effectiveness.
About Octopus by RTGOctopus by RTG serves as the technology hiring and outsourcing division of Robusta Technology Group. Our mission is to connect outstanding tech professionals with leading organizations throughout the MENA, GCC, Europe, the US, and Canada. We are committed to fostering long-term partnerships that drive growth, innovation, and excellence by aligning exceptional talent with premier opportunities.As a Senior QA Engineer, you will be responsible for crafting and executing comprehensive software testing strategies for various essential customer-facing and internal applications. The ideal candidate is self-motivated, innovative, and proactive, thriving in a dynamic, fast-paced environment that encompasses multiple platforms and a distributed architecture. You will collaborate closely with developers, project managers, DevOps engineers, and other stakeholders to ensure quality across the software development lifecycle.
Join our dynamic team as a Civil QC Engineer, where you will play a vital role in ensuring that our construction projects meet the highest standards of quality and safety. You will be responsible for conducting inspections, performing tests, and ensuring compliance with regulatory requirements and industry standards.
