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Senior UX Researcher at Spring Health | New York

Spring HealthNew York (Hybrid)
Hybrid Full-time

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Experience Level

Senior

Qualifications

Design and execute research throughout the product lifecycle, from early stages to final implementation, ensuring user insights are integrated into each phase.

About the job

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from receiving timely assistance. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care, whether it's therapy, coaching, medication, or more, designed to meet each person's unique requirements.

We proudly collaborate with over 450 organizations, ranging from emerging startups to established Fortune 500 companies, as a premier provider of mental health services, supporting the well-being of 10 million individuals. Our esteemed clients include well-known brands such as Microsoft, Target, and Delta Airlines, all of whom rely on us for exceptional outcomes for their global workforce. Through our innovative platform, we have achieved a net positive ROI for employers and are the sole provider in our sector to have received external validation for delivering net savings to our customers.

With significant investments from notable entities like Generation Investment, Kinnevik, Tiger Global, and Northzone, we have secured our latest Series E funding, bringing our valuation to $3.3 billion. The journey to make mental healthcare universally accessible is just beginning, join us!

Spring Health is on the lookout for a Senior UX Researcher whose insights will enhance the experience for individuals seeking mental health services for themselves and their families. You will be part of an engaged cross-functional Product team, focused on measurable outcomes, and empowered to influence key performance indicators and business results. As a hands-on, collaborative researcher, you will take ownership and drive impact alongside our expanding UX Research team.

Please note this is a hybrid role based in New York City, with an expectation to work in the office 2-3 days a week.

What you’ll be doing:

About Spring Health

Spring Health is a leading provider of mental health services, dedicated to removing barriers to care and delivering personalized mental health solutions. With a valuation of $3.3 billion and partnerships with over 450 companies, we are committed to improving the mental well-being of millions worldwide.

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