About the job
medhealth3 seeks a Service Manager in Brisbane to lead its service team and oversee daily operations. This role centers on maintaining high standards across every customer interaction and ensuring reliable, consistent service delivery.
Role overview
The Service Manager guides the team to achieve performance targets and addresses any challenges that arise in day-to-day work. Building strong customer relationships remains a priority, as does ensuring each service meets company standards.
What you will do
- Supervise and support the service team to reach set goals
- Monitor service delivery and resolve operational issues
- Allocate resources to maintain smooth operations
- Develop and sustain positive customer relationships
- Identify and implement process improvements for greater efficiency
Requirements
- Experience leading a service team
- Strong organizational and problem-solving abilities
- Ability to create a collaborative team culture
- Dedication to excellent customer service
