About the job
Are you eager to contribute to the success of over 70 Van der Valk Hotels & Restaurants by supporting their growth and development? We are currently seeking a passionate Service & Success Intern to join the Valk Service Center starting in February 2026.
Your Internship
As a Service & Success Intern, you will be the vital link between our internal team, the hotels, our guests, and the customers of the Valk Store. You will handle a diverse range of tasks that often need to be executed simultaneously. Your organizational skills and ability to adapt quickly will ensure smooth operations.
During your internship, you will support us in various areas, including:
All systems that keep our hotels running, such as the reservation system;
The website;
The online check-in module;
Responding to guest inquiries about the Valk Giftcard and our Valk Loyal program.
You will also play a crucial role in the Valk Store, ensuring that our customers can experience the unique Van der Valk feeling at home.
Your responsibilities will include:
Advising customers
Maintaining contact with suppliers
Processing incoming orders
With your dedication and enthusiasm, you will elevate the service of our hotels and create unforgettable guest experiences, both online and offline.
Your Team
The Service & Success team consists of 12 driven colleagues who act as the connecting link between the hotels, guests, and other departments. Together, we ensure that hotels operate smoothly, and guests always feel welcome and valued.
The Organization
Working at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our goal is to bring a radiant smile to our guests' faces! You'll be working at the Valk Service Center, which plays a facilitative role in achieving this mission.
