About the job
Semperis is a cybersecurity company recognized for its commitment to purposeful work, employee growth, and balance. The team has received honors from Inc. 5000 as one of America’s fastest-growing cybersecurity companies and has earned multiple Inc. Best Workplace awards.
Role overview
The Services Engagement Manager leads all aspects of Professional Services projects at Semperis. This position coordinates logistics, clarifies project assumptions and prerequisites for both clients and consultants, and ensures that everyone involved understands the project’s goals and scope. The main objective is to deliver projects successfully from initiation through completion.
What you will do
- Risk management: Identify and assess project risks, create mitigation strategies, and develop contingency plans.
- Budget management: Set up and monitor project budgets, estimate hours and costs, and collaborate with Finance to support accurate revenue forecasting.
- Task assignment: Assign project responsibilities to team members, providing clear direction and expectations.
- Project planning and monitoring: Track project progress, identify potential issues early, and take corrective action to keep projects on schedule and within budget.
- Quality assurance: Ensure projects meet quality standards and deliverables are completed to satisfaction.
- Communication: Work closely with clients and stakeholders to keep project goals aligned with business objectives.
- PSA management: Use Semperis PSA tools to build, manage, and report on projects, while improving workflows and reporting methods.
Location
This role is based in Hoboken, NJ.
