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Shift Supervisor

PLS111 W. Jefferson Blvd., Dallas, TX
On-site Full-time

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Qualifications

Candidates should possess strong leadership skills, excellent communication abilities, and a passion for customer service. A minimum of 2 years of retail or customer service experience is preferred, along with a demonstrated ability to motivate and develop teams. Familiarity with financial services is a plus. High school diploma or equivalent; college degree preferred.

About the job

Join PLS as a Shift Supervisor at our Dallas location, where you will lead a team to deliver exceptional customer service and optimize store operations. You will play a crucial role in supporting the Assistant Store Manager, ensuring compliance with regulations, and fostering a customer-centric environment. This position involves overseeing Customer Service Representatives, coaching them to achieve excellence, and maintaining high operational standards in a fast-paced retail setting.

About PLS

PLS is a leading retail provider of financial services, dedicated to putting our customers first. With over 200 locations across 12 states, we offer convenient and transparent financial solutions that empower our clients to manage their daily financial needs effectively. Founded in 1997 by Bob and Dan Wolfberg, PLS is committed to creating a positive impact in the communities we serve, ensuring our customers receive the best possible service.

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