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Shift Supervisor

PLS508 Geneva Avenue, Dorchester, MA
On-site Full-time

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Qualifications

High school diploma or equivalent; additional education in business management is a plusProven experience in a retail or customer service environment, preferably in a supervisory roleStrong leadership and team-building skillsExcellent communication and interpersonal abilitiesAbility to manage multiple tasks and maintain a positive attitude under pressureFamiliarity with financial services operations is advantageousKnowledge of federal, state, and local regulations related to retail operations

About the job

This position is based at 508 Geneva Ave., Dorchester, MA 02122

About PLS:

At PLS, which stands for People – Location – Service, we believe you deserve better! As a premier retail provider of financial services, we prioritize our customers' needs and take pride in our dedicated team members who consistently exceed expectations. Headquartered in Chicago, the PLS Group manages over 200 financial service centers across 12 states, offering a range of convenient and affordable financial products and services. Since our inception in 1997 by Co-Presidents Bob and Dan Wolfberg, we have transformed the way consumers manage their finances with transparency and accessibility.

Position Overview:

We are seeking a proactive and dedicated Shift Supervisor to lead our team in delivering exceptional customer service and achieving operational excellence. In this role, you will oversee daily store activities, assist the Assistant Store Manager, and ensure compliance with company policies and procedures. You will embody our commitment to customer service and serve as a role model for your team, especially in the absence of the Store Manager and Assistant Store Manager.

About PLS

PLS is a leading retail financial service provider focused on delivering exceptional customer experiences. With over 200 locations across 12 states, we offer accessible and affordable financial solutions designed to meet everyday needs. Our customer-first philosophy and commitment to transparency set us apart in the industry, making PLS a trusted partner for financial services.

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